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American Heart Association

Engaged Employer

American Heart Association reviews

4.2

80% would recommend to a friend

(1,699 total reviews)
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Nancy A. Brown

90% approve of CEO

81% positive business outlook

American Heart Association has an employee rating of 4.2 out of 5 stars, based on 1,699 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Heart Association employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Apr 7, 2015
Recommend
CEO approval
Business Outlook

Pros

The cause is important and at the national level this organization leads the way in important research and legislation.

Cons

If your regional manager is crap, your experience will be horrible. AHA is one of those charities that does everything they can to cut overhead costs. It's admirable to see from the outside, but on the inside, as an employee, it creates a lot of stress and pressure to just do a TON of work with very limited resources. They rely heavily on volunteers. HEAVILY. If you don't have volunteers you can count on you're screwed. Very driven by the bottom line and finding information within their internal database is a nightmare. Their training is thorough to the point that it's almost like having a second job - someone in the company compared it to trying to drink water through a fire hose. Again, because you are intentionally short staffed, you need to be able to know and do EVERYTHING. It's insane. Events will run you down and exhaust you. I worked overtime SO MUCH, off the clock, just to get stuff done. Nobody else is there to do it. My job was one that had been left vacant for so long that nothing had been done and I had 2 months to pull a giant event together that normally requires a year of work. Did I have sympathy? Did I get any sense of support from my management? No. In fact, hearing them critique my event afterward was maddening seeing as it was 100% a miracle that it happened at all. Dealing with a lot of different managers will be maddening, depending upon which level you're at. I was tremendously happy when I was able to find another job and leave. If you are toward the bottom of the totem pole, be aware that a bad manager can blame crap on you and middle management will likely buy into it. CYA at all times.

1.0
Mar 16, 2014
Recommend
CEO approval
Business Outlook

Pros

I loved the team I worked with five years ago. We did good things until my boss was forced out for no reason.

Cons

Today, I am ashamed to be with a non-profit that gets donor dollars by claiming full credit for medical break-throughs and health programs to which it has contributed VERY little. In fact, the money raised goes to fat executive salaries, large hidden benefits and incentives, lavish entertainment and travel and other wasteful spending. The Board and Volunteer Committees must be enjoying some this excess to allow it to continue. Senior executives rule by judging staff on appearance, clothing and how quickly they agree to support the current status quo with a smile on their face. Sadly, there are very few professional or qualified people in most positions. And, those of us who haven't drunk the kool-aid put in extensive hours in an attempt to do the work they don't - garnering jeers instead of recognition. I've got my resume on the street and hope to leave before the pigeons come home to roost and the AHA is publicly exposed for its poor management of funds and people. If you really wish to help fight heart disease and stroke, donate your dollars and give your talents to a research, educational or fund-raising team tied to a teaching hospital or medical university.

1.0
Jan 22, 2019

Stay Away

Recommend
CEO approval
Business Outlook

Pros

Great benefits if you stay long enough to take advantage of them.

Cons

Very toxic environment with high turnover rate poor leadership. In the 6 months that I was there, I saw over a dozen people come in and then get fired between 4 weeks to 2 months later. The environment is toxic and cliqueish. Middle management leadership is very poor with very little direction given. Environment across teams is toxic, condescending, and verbally abusive. I witnessed others screamed at and berated by their managers over trivial matters out of their control. Managers also play favorites and set unrealistic expectations for those that dont fall into that category, while putting their favorites on a pedestal and assigning the easy work to.

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American Heart Association Response
7y
Every staff person's perspective is important and valid to us as an organization. We recognize that we always have room to improve. In an effort to make changes where we have not met expectations, we have shared your comments with an employee experience group dedicated to reviewing employee comments for the purpose of making AHA the best employer possible.
Viewing 22 - 24 of 1,699 Reviews

Glassdoor has 1,872 American Heart Association reviews submitted anonymously by American Heart Association employees. Read employee reviews and ratings on Glassdoor to decide if American Heart Association is right for you.