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American Income Life

Part of Globe Life

Engaged Employer

American Income Life Customer Service (CSR) reviews

2.5

21% would recommend to a friend

(44 total reviews)
avatar

Steven K. Greer

46% approve of CEO

21% positive business outlook

Customer Service (CSR) employees have rated American Income Life with 2.5 out of 5 stars, based on 44 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. American Income Life is rated 31% below average by Customer Service (CSR) professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

44 reviews
3.0
Jul 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Predictable schedule yields decent work life balance.

Cons

Very predictable progression in compensation. It is according to union contract. You know what you are going make years down the road. Little chance for promotion, many folks highly tenured and happy.

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American Income Life Response
1y
Thank you for your insightful feedback regarding your time with AIL. We're happy to hear that your time on our team was productive and positive. We appreciate your contribution to our team's success and wish you nothing but the best in your future endeavors.
1.0
Feb 13, 2024

Easy interview

Recommend
CEO approval
Business Outlook

Pros

It’s work from home/ remote

Cons

Misleading information and doesn’t let you work in peace so much pressure

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American Income Life Response
2y
Thank you for your review. We're sorry it didn't work out with AIL and wish you well in your future career path.
3.0
Dec 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Only make sale for growth

Cons

No part of d training if you not sell you would not get anything

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American Income Life Response
2y
Thank you for taking the time to give us feedback. We're happy to have you on our team and appreciate your contributions to our AIL team. We're sorry that there are aspects of your agency experience that aren't meeting your expectations. So that we can look further into your situation and take the necessary steps to improve these issues we invite you to send us an email to Feedback@globelifeins.com with more agency details. We look forward to hearing back from you soon.
Viewing 10 - 12 of 44 Reviews

Glassdoor has 5,233 American Income Life reviews submitted anonymously by American Income Life employees. Read employee reviews and ratings on Glassdoor to decide if American Income Life is right for you.