Americaneagle.com reviews

People operate as if they could be fired at any moment. Leadership does nothing to correct this perception. If anything, they seem to think it helps productivity. The CTO, for example, regularly oversteps, getting involved in HR decisions and reaching out to employees directly instead of going through their managers. Middle management, either unwilling or unable to push back, lets it happen. HR is present, but not for you. The extent of employee engagement here is a monthly email with a workout tip or a drink recipe. That’s it. If you ever wondered whether HR is there to support employees or leadership, this company makes the answer very clear. Client retention for digital marketing is abysmal. Sales overpromises, and then blames everyone else when clients leave. Instead of addressing the root issues, they prefer to make it an internal problem for other teams to deal with. Sales is wildly untrustworthy. Standards vary greatly across departments, in a poor way. For example, the programming and server teams can push the wrong code and take down sites with no accountability. But they're protected by one of the technical directors who is known for completely losing their mind and yelling at employees on calls, genuinely scaring employees, yet leadership dismisses it as “just how they are.” You can work yourself to the bone and get nothing in return. The only "reward" is a meaningless coin. Leadership expects the world from you but will beat you down until you have nothing left to give.

Why am I giving three stars you ask? Well, let me first preface that this was just my experience. I do not speak for others and what their experience was or is like. Burnout is very much real. It's an awful feeling. The days are repetitive and your success is largely determined on what clients you deal with. Many things happen that are out of your control, but that is not really considered during a review process. Very cut throat that way. It's very tough to balance the workload. There's a lot of conflicting priorities and this causes work for "smaller" clients to fall to the wayside. You'll likely see many reviews referring to billable hours. It makes sense from a billing purpose and seems to be the most objective way to invoice clients, but it is more a problem than it is a benefit. There's no getting away from it though. It's there to stay. The incentive structure is built around submitting your timecard and hitting your billable hours goal (depends on your position), and does not seem to be around quality of work. Human nature says that if you if a project is given a certain amount of time to be completed, it will take that full amount of time (see Parkinson's Law). This of course disincentivizes efficiency and usually results in people overestimating and billing hours as they can to make sure they are able to submit their timecard. If you don't submit your timecard on time, you are hit with a negative performance event. The culture is very much a traditional corporate structure. Cubicles, fluorescent lights, etc. It's not a super exciting environment to be in. Not a problem of course for those that like that setting. I rarely see people in a happy mood. It's very much a "get through the day" kind of atmosphere. Remote employees do exist, and it can work if they allow it. They are pushing for more back in the office, so be aware of that. There really isn't much collaboration going on. Everyone sits at their desk on Team's meetings all day trying to cram their work in. Look, at the end of the day, it's what you make of it. There are pros and cons for every business. You may find that this is a great fit for you and that's great. Others may not, and that's also okay. Do not let this review deter you from going through with an interview. See what it's like for yourself. As I said in my pros section, there are plenty.