Angi reviews

3.5

60% would recommend to a friend

(4,060 total reviews)
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Jeff Kip

62% approve of CEO

54% positive business outlook

Angi has an employee rating of 3.5 out of 5 stars, based on 4,060 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Angi employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

4K reviews
2.0
Jun 2, 2022

STAY AWAU

Recommend
CEO approval
Business Outlook

Pros

*PTO and flexible work schedule *WFH (certainly depends on the person)

Cons

Where do I begin. On paper, this job comes across as a fantastic opportunity, you work from home, basically make your own schedule and have your pay check at the palm of your hand. You will quickly realize that you have been duped. During the reciting process, they will tell you that yes its cold calling but you are calling people that want to sign up for this product, the same thing is told during training. That is only the case for the top of the top sales reps, the res of you are calling recycled, multiple year old leads that may have bee called just two weeks before you. Some of these leads are taken from the DO NOT CALL LIST after a certain amount of time and put back into your pipeline. You are not told that in order to be successful, you need to prospect your leads outside of work. This job is a call factory from the comfort of your own home. For 8 hours a day, you will just call, and call and call. If that is something you'd like then this job is for you. If not, and you would like to use your brain then find another job because this is as boring as it gets. You must have 3 hours of talk time a day, any less you will be disciplined, and anything less than 4-5 pitches a day (5 min conversation) will lead your manager to think you aren't putting in enough effort. It is tough to keep a 5 min conversation with someone who just said no to the service the week prior. Overall the practices of the company do not align with my morals. They teach you to basically ignore everything the person you are speaking with is saying, in order to get to where you ask for their credit card. It is ignore, tell them why they are wrong, then ask 4-5 sometimes 6 times for their credit card at the end of this 15 min conversation. Some of these people you sign up, really don't know what they are signing up for, or how to use it but as a sales rep that is not our problem. If you like signing up people who have small business where every dollar counts, to a service that will make them lose more money than they make, this job is for you. The service itself is beyond wrong. Management tells you to set these people up with insane high spend targets, basically making sure that these contractors get a bunch of leads and spend money. The leads they receive aren't guaranteed jobs, but they are charged for them anyway. Ive seen guys have their credit cards billed thousands of dollars on jobs they never had chance to get. The service is set up for Angi to make the most money and sometimes scam the guy you are on the phone with. Lastly, this organization is a cult. Management worships top sales reps like they are a God. You need to be at the top of the top to have any type of success here because the "hot leads" those ones you are told about during the recruiting process, only go to the top reps. If you aren't one of them, you are set up to fail. If you don't make budget in a two week time frame, your past success does not matter, they will put you on a corrective action plan and find any which way to get rid of you. There is a reason why the turnover rate is so high.

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Angi Response
4y
We appreciate you taking the time to leave a review about your experience on our sales team. Our PTO benefits and flexible work schedules are great perks to calling Angi home; however we are sorry to learn about the concerns detailed in the rest of your review. Our inside sales representative roles require large volumes of calling which we are transparent about within our job descriptions. We've seen many team members lead meaningful careers and become top performers and wish to see that for each individual who joins our team. Leads are distributed fairly and provided to individuals who meet clearly defined thresholds. All resources and training to hit these benchmarks are available universally to all team members. We are proud of the services we extend to our partners and have seen many local businesses thrive as a result of using our product and investing in ads. Integrity is extremely important to us which is why we have dedicated QA teams listen in periodically on calls to monitor various situations as they arise and provide feedback to help secure future partners so our reps can experience continued success. We wish your experience with us was better but wish you the best in your next endeavor! - Tom Cheatham, SVP Sales Strategy
1.0
Apr 26, 2022

Poor company all around

Recommend
CEO approval
Business Outlook

Pros

Good pay of you meet quotas and beyond.

Cons

Poor management, favorite employees get best leads, no respect for our contractors. They don’t care what happens after we get the contractors card number. Very pushy when it come to contractors, and we’re not allowed to hang up. (Push until they hang up). Not only do you have to have a certain number of calls, but also talk time. If you don’t hit your numbers you’re canned. I wasn’t, but it was extremely disheartening seeing good people treating like garbage even if they did exactly what they were supposed to. This company has made a bad name for itself among contractors so now no one wants to sign up or continue service.

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Angi Response
4y
Thank you for leaving a review about your experience while on our Sales team. While we are excited to hear you recognized the unlimited earning potential extended to our teams, we're disheartened by your perception of our sales practices. Leadership provides clear paths for every sales representative to obtain warmer leads and leads are distributed evenly across teams to those that hit outlined benchmarks. At Angi, we are all about talent which includes attracting (and retaining) the amazing individuals who have chosen to call Angi home. Our products and services have helped over 150MM homeowners love where they live and we are proud to have a network of over 200K+ service providers on our platform nationally. For any concerns regarding management practices or team issues we encourage individuals to reach out to HR directly who has an open door policy so we can work towards a solution. - Tom Cheatham, SVP Sales Strategy
1.0
Apr 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Work from home Benefits Monday through Friday That’s About it

Cons

Micromanagement Recent comp plan change Cold calling all day Zooms and interruptions nonstop Management placed by brown-nosing, rather than experience or competence to actually understand what management means. CRM that crashes regularly Pricing changes every week, making it hard to know what you can offer the service provider. Definitely a game of favorites. If you sell nonstop, you’ll hear about how awesome you are… if you have an “off week”, expect the opposite.

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Angi Response
4y
We appreciate your review and are glad to hear you enjoyed many of the perks we extended team members during your time with us. Sales, especially any role involving high volumes of calling, can be stressful and it's understandable that performance week by week will not always be consistent. For this reason we provide additional management training and have dedicated teams who listen in on calls to provide feedback to guide future success. Leadership holds integrity and fairness amongst team members with utmost importance and this is clearly communicated to team managers. While sales can be stressful and competitive at times, we believe in providing tools for future improvement and encourage all team members to regularly share their feedback with us through internal surveys and reviews. Thank you for leaving a review and we wish you the best in your next endeavor. - Tom Cheatham, SVP Sales Strategy
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