AnswerNet reviews

2.8

43% would recommend to a friend

(243 total reviews)

Gary A. Pudles

50% approve of CEO

37% positive business outlook

AnswerNet has an employee rating of 2.8 out of 5 stars, based on 243 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AnswerNet employee rating is 27% below average for employers within the Telecommunications industry (3.8 stars).

Reviews by job title

243 reviews
1.0
Jun 26, 2023
Recommend
CEO approval
Business Outlook

Pros

please do not work here

Cons

I do not know where to begin this is honestly one of the worst jobs that I ever worked for. you will not have a life outside of this job and it's not even worth the pay. it is extremely high call volume and if you try to take a break the general manager will get mad and tell you how terrible of a job you are doing

1.0
Jun 2, 2023
Recommend
CEO approval
Business Outlook

Pros

None at all. Terrible company.

Cons

The most disorganized company I have ever worked for. They barely train you but if you make a mistake, they vilify you. Some mangers were good, some were awful. Waited weeks for work. Checked in every day to see when work was available, and the managers always said work will be available next week, and it never wasn’t. They kept lying to me until out of the blue, they fired me. They completely wasted my time and they will use you and dump you when they are finished with you. I feel sorry for any client that wants to work with Answernet. This company is no good

1.0
May 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Working from home is nice.

Cons

Don't waste your time. When they hire you you'll see a video from the company CEO bragging about how big they are and how much money they make but they can't even send you one piece of equipment and want you to use your own computer for everything, thereby contributing to the problems and glitches associated with their software and programs that you have to download from them. Their training jumps all around from one part of their system to another and one part of the job function to another and does not follow a set progression and this is what you see with companies that have really no thought out training program for new hires. Also, you're not even working in insurance you're selling home warranties, which has nothing to do with property and casualty lines of business, and if your license is due for renewal, they won't even pay your renewal fee even though you work for them. Screw you, buddie! Finally, after training we sat for four weeks getting an average of one to two calls a day and of all the sales calls I had I sold at least half of them. I also lost two of them due to their very flawed systems glitching and training materials that seemed to omit crucial information on the systems operations processes. So they obviously couldn't drum up the business for us to work it and when they decided to boot people from the job, they tried to blame their failures on you and then nit pick the way you do the job and even make up incidents that didn't happen as "valid" reasons for firing you. This is another one of those companies that wants to pretend it's still the 1980's and '90's, and you're just a tool. Stay far away from this company.

Viewing 4 - 6 of 243 Reviews

Glassdoor has 258 AnswerNet reviews submitted anonymously by AnswerNet employees. Read employee reviews and ratings on Glassdoor to decide if AnswerNet is right for you.