Does AnswerNet pay their employees well?

According to anonymously submitted Glassdoor reviews, AnswerNet employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at AnswerNet. This rating has improved by 31% over the last 12 months.

How satisfied are employees working at AnswerNet?

43% of AnswerNet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AnswerNet 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at AnswerNet?

Customer Service Representative (35) , Call Center Agent (17) , Customer Service Representative (CSR) (12) , Supervisor (10) , General Manager (8) , Customer Service Agent (7) , Manager (4) , Agent (3) , Answering Service Agent (3) , Call Center Representative (3) , Network Administrator (3) , Operator (3) , Sales Representative (3) , Team Leader (3) , Client Solutions Manager (2)

What are the pros of working at AnswerNet according to real employee reviews?

"the people were great to work with and they are pretty laid back." ((in 19 reviews)); "Great Management" ((in 14 reviews)); "Supervisors are decent." ((in 5 reviews)); "I can’t speak for the other teams, but the team that I work with really does their best to give to help each other." ((in 4 reviews)); "Flexible schedule usually" ((in 4 reviews))

What are the cons of working at AnswerNet according to real employee reviews?

"No benefits or raises." ((in 19 reviews)); "Training is also poor." ((in 10 reviews)); "The upper level leadership was dishonest and you are just a number" ((in 7 reviews)); "CEO and upper management (o+1) do not pay attention to their general managers and do not take employee complaints serious" ((in 5 reviews)); "long hours, but to be expected with any management position" ((in 5 reviews))

What are employees saying about AnswerNet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AnswerNet layoffs and their outlook for job security at AnswerNet in 2026.

What are the top reviewed AnswerNet locations?

Willow Grove , Portland , Phoenix , New York , Stockton , Allentown , Las Vegas , Hays , Gresham , Billerica , Lowell , Morrow , Newark , Chicago , Houston , Akron , Los Angeles , Sacramento , Denver , Vancouver , Horsham , Philadelphia , Orlando , Worthington , Paterson , Woodbridge , Goodyear , Billings , Waldoboro , Omaha

AnswerNet reviews

2.8

43% would recommend to a friend

(243 total reviews)

Gary A. Pudles

50% approve of CEO

37% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AnswerNet has an employee rating of 2.8 out of 5 stars, based on 243 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AnswerNet employee rating is 27% below average for employers within the Telecommunications industry (3.8 stars).

Reviews by job title

243 reviews

4.0

Mar 9, 2021

Great People to work with

Supervisor

Recommend

CEO approval

Business Outlook

Pros

They really do treat their employees like family.

Cons

Lotta work. Sometimes more than 40 hours worth a week.

4.0

Feb 21, 2021

Cool

Remote agent

Recommend

CEO approval

Business Outlook

Pros

Family run business, very homey

Cons

The pawn broker is a father

5.0

Feb 19, 2021

FLEXIBLE COMPANY that cares about Employees!

Telephone agent

Recommend

CEO approval

Business Outlook

Pros

This Company is flexible, communicative and caring towards their employees. As a relatively new employee, I had a few prior scheduled medical appointments and they worked with my schedule to fit within their shifts so that I would not lose my hours. Many companies would not go this extra mile for a newly hired staff. The Supervisors respond in a very timely manner to any issue or request placed. The Company wants their employees to succeed and provides opportunities for them to do so in this ever changing economic environment due to COVID-19. It is also a great opportunity to work remotely and remain safe during the pandemic.

Cons

Given that the world is currently in the midst of a serious pandemic, working remotely did not provide an opportunity to meet work colleagues outside of the Zoom meeting platform.

Viewing 178 - 180 of 243 Reviews

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Jobs at AnswerNet

Remote Full time and Part time Call Center Agent

Bilingual FT/PT Spanish/English Customer Service Agent Remote

Inbound Call Center Representative

Call Center Agent Part Time/Full-Time-REMOTE

Call Center Agent Bilingual/Spanish-Remote

AnswerNet

AnswerNet reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great People to work with

Cool

FLEXIBLE COMPANY that cares about Employees!

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Jobs at AnswerNet