Does AnswerNet pay their employees well?

According to anonymously submitted Glassdoor reviews, AnswerNet employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at AnswerNet. This rating has improved by 31% over the last 12 months.

How satisfied are employees working at AnswerNet?

43% of AnswerNet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AnswerNet 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at AnswerNet?

Customer Service Representative (35) , Call Center Agent (17) , Customer Service Representative (CSR) (12) , Supervisor (10) , General Manager (8) , Customer Service Agent (7) , Manager (4) , Agent (3) , Answering Service Agent (3) , Call Center Representative (3) , Network Administrator (3) , Operator (3) , Sales Representative (3) , Team Leader (3) , Client Solutions Manager (2)

What are the pros of working at AnswerNet according to real employee reviews?

"the people were great to work with and they are pretty laid back." ((in 18 reviews)); "Great Management" ((in 14 reviews)); "Flexible hours when you need them" ((in 6 reviews)); "This creates a culture of team where collaboration is celebrated." ((in 4 reviews))

What are the cons of working at AnswerNet according to real employee reviews?

"No benefits or raises." ((in 18 reviews)); "Training is also poor." ((in 10 reviews)); "The upper level leadership was dishonest and you are just a number" ((in 7 reviews)); "No wonder it is a huge turnover everyone even supervisors Are quitting or getting fired." ((in 5 reviews)); "Upper management is cutthroat and that seeps into all levels." ((in 4 reviews))

What are employees saying about AnswerNet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AnswerNet layoffs and their outlook for job security at AnswerNet in 2026.

What are the top reviewed AnswerNet locations?

Willow Grove , Portland , Phoenix , New York , Stockton , Allentown , Las Vegas , Hays , Gresham , Billerica , Lowell , Morrow , Newark , Chicago , Houston , Akron , Los Angeles , Sacramento , Denver , Vancouver , Horsham , Philadelphia , Orlando , Worthington , Paterson , Woodbridge , Goodyear , Billings , Waldoboro , Omaha

AnswerNet reviews

2.8

43% would recommend to a friend

(243 total reviews)

Gary A. Pudles

50% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (243 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

AnswerNet has an employee rating of 2.8 out of 5 stars, based on 243 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AnswerNet employee rating is 27% below average for employers within the Telecommunications industry (3.8 stars).

Reviews by job title

243 reviews

2.0

Dec 27, 2013

Stay Away

General manager

Recommend

CEO approval

Business Outlook

Pros

you get to know your clients very well because you work with them on a day to day basis

Cons

very low pay even for managers, some upper managers try to change things to their way of doing them even though it doesn't work in that particular environment. Makes the GM's want to leave.

3.0

Nov 18, 2013

I needed the money

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people I have met since I have been here are great.

Cons

Lowsy Pay. Training was awful. Directions are unclear at times.

2.0

Oct 16, 2013

Drama & at times a Hostile Environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Some hard working employees that share the same discouragement as you do within the Company. But cannot afford to leave because WE all need a job! ..and the company knows that!

Cons

Low pay with NO appreciation from management or supervisors for a job done well or that your a reliable employee. DONT call in sick or you'll be called and harassed by the hostile supervisor (personally it never happened to me) I wouldn't take that from anyone! Don't expect to be trained "they way you should" there is no time when your ALWAYS under staffed.

Viewing 229 - 231 of 243 Reviews

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Jobs at AnswerNet

Remote Full time and Part time Call Center Agent

Inbound Call Center Representative

Bilingual FT/PT Spanish/English Customer Service Agent Remote

Call Center Agent Part Time/Full-Time-REMOTE

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AnswerNet

AnswerNet reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Stay Away

I needed the money

Drama & at times a Hostile Environment

Top companies for "Compensation and Benefits" near you

Jobs at AnswerNet