AppFolio Customer Success/Service reviews

4.6

91% would recommend to a friend

(67 total reviews)
avatar

Shane Trigg

78% approve of CEO

91% positive business outlook

Customer Success/Service employees have rated AppFolio with 4.6 out of 5 stars, based on 67 company reviews on Glassdoor. This indicates that most Customer Success/Service professionals have an excellent working experience there. AppFolio is rated 26% above average by Customer Success/Service professionals compared to other employers within the Information Technology industry (3.6 stars).

Reviews by job title

67 reviews
4.0
Oct 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Overall I'd say AppFolio is a great company. I am treated well

Cons

Pay is definitely below the market average - unsure if that will ever change.

3.0
Oct 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits, awesome co-workers and office space.

Cons

Training makes you feel like you back college but you get no degree in the end. The pay is definitely up with the industry standard and you'll get paid more at a different company for doing the same job or less.

Viewing 7 - 9 of 67 Reviews

Glassdoor has 1,220 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.