AppFolio Customer Success/Service reviews

4.6

91% would recommend to a friend

(67 total reviews)
avatar

Shane Trigg

78% approve of CEO

91% positive business outlook

Customer Success/Service employees have rated AppFolio with 4.6 out of 5 stars, based on 67 company reviews on Glassdoor. This indicates that most Customer Success/Service professionals have an excellent working experience there. AppFolio is rated 26% above average by Customer Success/Service professionals compared to other employers within the Information Technology industry (3.6 stars).

Reviews by job title

67 reviews
3.0
Sep 20, 2022

Ok

Recommend
CEO approval
Business Outlook

Pros

Great culture in the office.

Cons

Pay not competitive, difficult to move up in position and difficult to get raises. They will make you explain why you deserve a raise when it is clear that you deserve a raise from the data.

3.0
Aug 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Work from home and health benefits are good there are good people there. However office politics are at play.

Cons

Training is unnecessarily difficult. You are put under tremendous pressure to pass poorly structured test littered with misspelled words. The work environment can be extremely stressful at times.

Viewing 10 - 12 of 67 Reviews

Glassdoor has 1,220 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.