AppFolio reviews

4.0

82% would recommend to a friend

(1,142 total reviews)
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Shane Trigg

82% approve of CEO

65% positive business outlook

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Feb 25, 2022

No Longer Drinking the Cool Aid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I used to think AppFolio was the best place to work ever. Very positive culture and during the rapid growth phase there were opportunities to move up. I grew my career here and learned a lot. I met a lot of nice people who I still keep in touch with and consider friends. Very stable environment, even during startup phase there wasn’t a ton of swirl. 401k match Great WLB, you’re not often working past 5

Cons

Another review on blind said it best that AppFolio is a big fish in a small pond. It’s great because it’s in Santa Barbara where there aren’t a lot of options. They get away with low pay by hiring fresh out of college kids who don’t know better (myself included) and indoctrinate them into a culture based on loyalty to the company. I was a longtime employee and absolutely shocked to learn what market pay was when I left. Really cliquey culture, either you’re in and all your friends work there or you’re on the outs. I had bad experience with other managers trying to make me drink to “haze” me after getting promoted. There is a lot of playing favorites. Long time leadership who had a place in early startup kept in place even after creating negative environments. I had some terrible experiences with male leadership absolutely gaslighting. I had heard about them exhibiting this behavior and ruining other employees careers and feared for my own. This took a severe toll on my mental health. It doesn’t seem right to have to go to therapy over the way you’re treated at work. There is an “AppFolio” way of doing things and dissenting voices are discouraged. New leadership are a lot of white males, DEI is a joke. Company is in a place of transition with lots of longtime employees leaving. Stingey with equity for most employees.

1.0
Sep 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Getting paid at the 50th percentile, lol no. Healthcare was good.

Cons

I believe this company is filled with leaders who are egomaniacs who say they are down-to-earth and honest but foster a toxic, cut-throat culture where you need to know how to pretend and use the "language" but results don't matter. They've won diversity awards that I question if they paid for. It's a rich white culture filled with people who look and act alike. If you don’t fit, you leave or get fired. A Diversity award is completely laughable. Sure, they have a few people of color. Everything they told me during my interviews was a lie. Best Places to work also seems like a lie…they probably pressured employees. Sure, those who they like are made to feel like gods. They compensate people's egos but underpay. I believe this company is filled with leaders who are egomaniacs who say they are down-to-earth and honest but foster a toxic cut-throat culture where you need to know how to pretend and use the language but results don't matter. They've won diversity awards that I am sure they paid for. It's a rich white culture filled with people who all look and act alike. If you don’t fit, you leave or get fired. A Diversity award is completely laughable. Everything they told me during my interviews was a lie. Best Places to work is also a lie…they probably pressured employees. A lot of people quit. New hires would come in and be repelled by this dysfunctional company. I know this because I was in HR, hired as a recruiter to relocate to Santa Barbara. Attrition is a major problem at this company. . HR is a particularly toxic team as they don't actually have any power and no one tries to understand the value that could be provided. Their expectations of me were extreme. No ramp, no training, and my workload tripled within 6 weeks when they "managed out" another recruiter who wasn't "performing". In less than 90 days on the job, I had made over 20 job offers while I also relocated myself. Then I was fired for telling someone I had gotten out of an abusive marriage and was stalked. Ridiculously they also said it was because in the conversation I had mentioned I had a weapon for protection. A young(ish) single female relocates to a foreign city after a dangerous situation should have self-protection. This was from the HR team! I wasn't offered relocation back home, was tied to a 1 year lease, and they offered 1 month severance in exchange for my silence. I declined. They will probably say I am disgruntled. Getting fired was the best thing that happened because I got away when I did. Do not work here if your happiness or values are important to you. Good luck!

5.0
May 22, 2018

What's Not to Love?

Recommend
CEO approval
Business Outlook

Pros

This company knows how to hire! I get the pleasure of working alongside quality and driven people-- all day long. From the top-down, the culture at AppFolio is one of a kind. Whether you are a top exec or brand new to the company, everybody is somebody here. My input is valued and my development is as important to my managers as it is to me. In my 2.5 years at AppFolio, I have had 3 promotions and the opportunities are endless. With multiple Professional Development opportunities and courses available, I am truly in control of my career path. We are constantly collaborating with other departments, which creates a challenging yet rewarding environment. Work hard, play hard. We celebrate our successes! Other than the above-- catered lunches, unlimited snacks, happy hours, holiday parties, ping pong tournaments, Mario Kart races AND amazing benefits.. the list goes on. I also love that AppFolio puts a huge focus on giving back to the community (big win!).

Cons

No cons at this time, other than too many snacks in the kitchen...

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AppFolio Response
8y
Your input definitely matters - as we grow we continue to work on ways to increase the collaboration, teamwork and development for our employees. Thank you for taking the time to write such a thoughtful review - AppFolio is what we all make it !
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Glassdoor has 1,215 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.