Aspect Software reviews

Gosh, where to start? Low pay, lay offs every time you turn around (and they don't fire wisely...they'll fire the smartest, long-term employees with the best attitudes and keep the idiots who have been there less than a year) Upper management haven't the slightest clue how to run this business except to run it into the ground.

Compensation was not in-line with the industry standard for my role, or my skill-set. Further, the work-life balance is not there. At Aspect, you better be prepared to work like a dog, and if you do, it will pay off. At Aspect, everything is FAR MORE DIFFICULT than it needs to be. The processes are antiquated. Nothing is easy to get done here. It takes weeks to vet a customer solution, provide a quote, scope of work, and present a solution. Aspect is VERY slow-moving. Not fast-paced. It's daunting because you work three to four times as hard as you need to, in order to get anything done. The direction, and constant changes, within the company are a constant struggle. New management and execs are brought in....with different management styles, and teams are thrown off by the constant new direction by management. Aspect has a weird mix of people there. As Aspect was originally Rockwell First Point (Years ago), and "grew into" Aspect, there are a LOT of people at Aspect who are legacy employees, who still have the "old school" mentality and don't understand cloud solutions. The old regime of employees are mixed with the new (from their Voxeo acquisition), and it's a strange way to do business when you have the old school people working there, merged with the more nimble and quick employees. It's frustrating at times. As far as career advancement goes.......When you have four managers in 4 years, it's hard to look at any opportunity for career advancement.