AssistRx reviews

2.5

33% would recommend to a friend

(258 total reviews)

Lee Cooper

30% approve of CEO

27% positive business outlook

AssistRx has an employee rating of 2.5 out of 5 stars, based on 258 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AssistRx employee rating is 35% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

258 reviews
1.0
Aug 19, 2018
Recommend
CEO approval
Business Outlook

Pros

The lake has lots of turtles.

Cons

Lots of BS "good" reviews getting posted lately, I imagine that's just damage control. Time for some truth. Potential employees, you must read this carefully: Every con you read on other reviews holds true, except the shills saying "no cons". Let us begin: PMs, BAs, Devs, DBAs, QAs, et al: You must take your laptop home. Expect to stay in the office until 3 am on a regular basis. You better answer that email at 10pm. Company lacks direction- this is shown because of the ever-changing focus of the company. They claim they "help patients" but all they really do is leech off of big pharma. The two owners do not run the place- the CTO does. His policy is to understaff the place, overwork who is there, and chuck you to the curb after you've burnt out. He's consolidated lots of non-tech units under his umbrella in pursuit of that bonus. For the above reason, I have chosen "does not approve of CEO" because the CTO runs the place. Recent PTO policy changes have employees who leave on good terms losing half their PTO; this was put into place to address the horrific 1.8% per week turnover rate. As others have said, there is a tendency of managers/directors to put down ex-employees who leave on good OR bad terms. It's immature. Also, the pay is terrible. I'm uncertain as to how deep into salary I can get here and still get this review posted, but I'll keep it high altitude: every job there is at least 10% under market based on a 40 hour week, and when you factor in how many people are working 50 at work and 20 more from home, that 10% becomes higher. There are no boundaries between your employment and your life at AssistRX. There is no work/life balance. When you think of companies abusing the "salaried pay = unlimited work hours", this company could be the poster child for the concept. P.S. All the bad reviews on Glassdoor are true. This company does not value your work. This company does not value its staff. It makes a show of it with the free beer/snack schtick but it's a lot nicer to not be afraid of termination every day. Unless you like living in fear under the worst that corporate culture has to offer, this place is a must-avoid.

2.0
Dec 18, 2017

Real Morale Issues

Recommend
CEO approval
Business Outlook

Pros

Assistrx has wonderful employees that work well together.

Cons

Management does not offer any type of encouragement in incentive to provide quality work. Bonuses that are promised often go "forgotten". Management only cares about employees when they already have one foot out the door.

2.0
Feb 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, free snacks and Soda.

Cons

Open concept seating does not give any privacy to employees while working. Employees are being given management roles without experience of ever having management experience elsewhere. High turnover, long hours little to no breaks. HIe more contractors.

avatar
AssistRx Response
9y
Thanks for the awesome insight on how we can possibly improve our seating and training opportunities. While we are far from perfect, we always do our best to make sure that our employees always feel valued and appreciated and your input is much appreciated!
Viewing 13 - 15 of 258 Reviews

Glassdoor has 270 AssistRx reviews submitted anonymously by AssistRx employees. Read employee reviews and ratings on Glassdoor to decide if AssistRx is right for you.