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Astute

Now known as Emplifi

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Astute reviews

3.5

71% would recommend to a friend

(31 total reviews)
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Mark Zablan

78% approve of CEO

47% positive business outlook

Astute has an employee rating of 3.5 out of 5 stars, based on 31 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Astute employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

31 reviews
2.0
Sep 3, 2015

Sinking ship

Recommend
CEO approval
Business Outlook

Pros

There are some good people that work here. The bathrooms are pretty clean. Company outings are fun.

Cons

Lack of effective leadership, and employees are required to support products from the Jurassic period. Monotonous.

2.0
Jul 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Leadership is pretty clear about what they want - which is mostly to increase revenue by any means. There are some good people, and quite a few who are not. Some of the customers are great and have worked with the company for a long time.

Cons

Lots of pressure to hit unrealistic targets. Shove the software down their throats so we can jack up prices once it gets too hard to switch. Did you hear about the CEOs vacation home?

1.0
Apr 16, 2020

What a stressful Time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I joined Astute at a weird time in my life. I was with another employer (my second after graduation) and it wasn't working out. When I started I was incredibly excited by the company's client list and the size of the company as well as their suite of products. The idea of making customer service smooth and personalized was amazing. There were also great benefits and some fun activities like going bowling after hours.

Cons

Having a team that works completely remote sounds like a good idea in theory, but with that you also get spread out and don't get to form relationships as smoothly as you would if you worked together. This includes learning how to interact with each other. Not to mention when I was here (at least) most of the people who worked around me were very quiet and kept to themselves and there wasn't a lot of socialization or discussion. In fact, it kind of felt like working in a library during finals week where everyone is asked to be quiet as much as possible. I also didn't have a lot of strong leadership guiding me from my point of view. Responsibilities and expectations weren't very clear and communication was very one way. There was also a strong shift in tone towards me halfway through my time here. The first month or two was very welcoming and warm, the other half it was like a switch got flipped and it was very cold, distant and almost nothing I did was right. I felt stressed in everything I did and it felt like I had someone over my shoulder critiquing me. This turned out to be a very good learning experience for me but not how I expected.

Viewing 1 - 3 of 31 Reviews

Glassdoor has 32 Astute reviews submitted anonymously by Astute employees. Read employee reviews and ratings on Glassdoor to decide if Astute is right for you.