Question 1

Is Asurion a good company to work for as a Tech Support Representative- Tech Coach?

Accepted Answer

Tech Support Representative- Tech Coach professionals working at Asurion have rated their employer with 2.3 out of 5 stars in 159 Glassdoor reviews. This is a lower than average score with the overall rating of Asurion employees being 3.3 out of 5 stars. Search open Tech Support Representative- Tech Coach Jobs at Asurion now and start preparing for your job interview by browsing frequently asked Tech Support Representative- Tech Coach interview questions at Asurion.

Question 2

Does Asurion pay Tech Support Representative- Tech Coach employees well?

Accepted Answer

Tech Support Representative- Tech Coach professionals rate their compensation and benefits at Asurion with 3.0 out of 5 stars based on 159 anonymously submitted employee reviews. This is 20.9% worse than the company average rating for salary and benefits. Find out more about Tech Support Representative- Tech Coach salaries at Asurion.

Question 3

How happy are Tech Support Representative- Tech Coach professionals working at Asurion?

Accepted Answer

21% of Tech Support Representative- Tech Coach employees at Asurion would recommend their employer to a friend. This rating has decreased by 63% in the past 12 months. Tech Support Representative- Tech Coach professionals have also rated Asurion with a 2.1 rating for work-life-balance, 2.6 rating for diversity and inclusion, 2.3 rating for culture and values and 2.2 rating for career opportunities.

Question 4

What are the top reviewed jobs at Asurion?

Accepted Answer

Customer Service Representative (418), Technical Support (151), Tech Coach (141), In Home Expert (121), Technician (120), Premier Support Technician (108), Tech Support Representative (105), Tech Support (100), Technical Support Representative (100), Software Engineer (97), Customer Service Representative (CSR) (89), Tech Expert (72), Supervisor (68), Manager (67), Technical Consultant (60)

Question 5

What are the pros of working at Asurion according to real employee reviews?

Accepted Answer

"The pay is a good at first because you are hourly as well as it’s remote" ((in 747 reviews)); "Benefits are great and well priced" ((in 566 reviews)); "The people are great and most times it feels like a family instead of a group of co" ((in 276 reviews)); "Work from home is great" ((in 215 reviews)); "They off a lot of vto which is good if you need that work life balance." ((in 135 reviews))

Question 6

What are the cons of working at Asurion according to real employee reviews?

Accepted Answer

"Poor management and very unorganized" ((in 299 reviews)); "Frequent layoffs (usually annually)" ((in 117 reviews)); "No training in tech support." ((in 102 reviews)); "No one is going to question it because most of their Coaches are  internal hires with no leadership experience." ((in 84 reviews)); "Regardless,  terrible managers and leaders are allowed to stay in their role without question regardless of how many complaints they receive." ((in 75 reviews))

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