Asurion Tech Support Representative- Tech Coach reviews

2.3

21% would recommend to a friend

(159 total reviews)
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Guru Gowrappan

Not enough data to show CEO approval

19% positive business outlook

Tech Support Representative Tech Coach employees have rated Asurion with 2.3 out of 5 stars, based on 159 company reviews on Glassdoor. This indicates that most Tech Support Representative Tech Coach professionals have an average working experience there. Asurion is rated 40% below average by Tech Support Representative Tech Coach professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

159 reviews
1.0
Feb 5, 2025
Recommend
CEO approval
Business Outlook

Pros

incentives can be sky rocketing

Cons

you will never know if you still have a job tomorrow

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Asurion Response
1y
While changes within an organization of our size is typical, we know disruptions are always challenging for all our employees. We're sorry to hear that your position with Asurion does not meet your expectations. Thank you for taking the time to leave feedback.
2.0
Dec 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote positions available with equipment provided

Cons

Its a tech position but youll lose your job if you dont make sales. Its also commision based

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Asurion Response
1y
Thank you for your review. We’re sorry to hear that this aspect of your role at Asurion fell short of your expectations. Your feedback will help us make enhancements and work toward a better experience for our people.
4.0
Dec 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Compensation is good and the hiring process is superb

Cons

Stressful work environment. It's 90 percent sales

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Asurion Response
1y
We appreciate you taking the time to leave us a review. At Asurion, we’re committed to continuously learning and improving employee experience, and your feedback is a big part of that.
Viewing 7 - 9 of 159 Reviews

Glassdoor has 6,450 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.