AutoZone Customer Service Representative CSR reviews

3.0

64% would recommend to a friend

(70 total reviews)
avatar

Phil Daniele

22% approve of CEO

64% positive business outlook

Customer Service Representative (CSR) employees have rated AutoZone with 3.0 out of 5 stars, based on 70 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. AutoZone is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

70 reviews
4.0
Apr 25, 2015
Recommend
CEO approval
Business Outlook

Pros

many discounts given to employees and good benefits given to full time employees that have worked longer than one year

Cons

company enforces that we push little thing to promote sales and then ask that every year is 5 percent higher when at a certain point if 5 percent cannot be reached penalties will be given

3.0
Feb 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Store manager works with my school schedule, also encourages me to finish school.

Cons

Having to deal with rude customers and employees. Pay is not very good for all the tasks that are expected to be learned and completed.

Viewing 46 - 48 of 70 Reviews

Glassdoor has 8,332 AutoZone reviews submitted anonymously by AutoZone employees. Read employee reviews and ratings on Glassdoor to decide if AutoZone is right for you.