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      Availity

      Engaged Employer

      Availity reviews

      3.8

      71% would recommend to a friend

      (691 total reviews)
      avatar

      Russ Thomas

      86% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Work/Life balance

      3.9

      Culture & values

      3.8

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      Availity has an employee rating of 3.8 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      691 reviews
      2.0
      Jul 27, 2022

      Low pay

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Vacation time, working remote, flexibility

      Cons

      Low pay (not keeping even up with inflation), lots of people quitting & getting hired to refill positions (new training needed for them, long gaps in-between), apparently some nepotism (some people you really see them being promoted way up quickly, you wonder why), no transparency on career advancement requirements

      avatar
      Availity Response
      3y
      Thank you for taking the time to write a review. When we talk about compensation, we encourage associates to consider total rewards, which includes our annual bonus program and a full suite of benefits. Our unlimited PTO program for exempt associates and generous PTO accrual program for our nonexempt associates is just one of those benefits we offer to allow our team to relax and recharge throughout the year. Anyone can be successful at Availity, and we love to promote from within. We offer opportunities such as working with your manager on individualized development plans (IDPs) to map out the growth path and our Passport Program, which allows associates in our Contact Center to job shadow in other areas of the business. We are proud to have multi-generational family members working here; it truly speaks to our Great Places to Work recognition if you invite your family and friends to join us. Everyone is held accountable for their performance, and individuals are promoted based on their contributions and success. Please look at our open positions and reach out to the hiring manager or your HR business partner to let them know you're interested in the role or if you would like to discuss career development opportunities. Again, thank you for writing your review. Please make sure you speak with your manager about your concerns. With open and inclusive dialog, we can resolve many issues.
      2.0
      May 8, 2022

      Doesn’t care about employees

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits for healthcare and 401k matching

      Cons

      Does not want employees to move up to different departments. If you want to move to a different role you have to either be buddy buddy with management or look at other companies that will see your worth.

      avatar
      Availity Response
      4y
      Thank you for taking the time to provide feedback about your experience with Availity. We are sorry that you felt your time with us was not positive. We strive to put every associate in the best position to succeed. Many of our associates began their Availity careers in Client Services before moving to different roles and departments. We offer job shadowing opportunities for client services team members to explore technical, operational, and business roles outside of the department through our popular Passport Program. In 2021 we promoted 50 associates from client services, and already since January 2022, we have promoted 31 associates from client services. We are in the middle of our annual engagement survey but based on over 80% of responses collected so far, team engagement survey scores are trending exceptionally positive, currently outpacing industry benchmarks for the Top 10% of Call Centers for both career growth opportunities and professional development. Job postings are available to everyone, and internal candidates are welcome and encouraged to apply. Some of our hiring managers even prefer candidates from Client Services. Networking with management or leadership is not required to move up at Availity; however, networking is a valuable skill for career development.
      3.0
      Feb 1, 2022

      Background

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Autonomy, tech savvy, unlimited vacation,

      Cons

      As of late, new leadership and management that has ZERO experience in our industry

      avatar
      Availity Response
      4y
      Thank you for taking the time to write a review. We appreciate your experience at Availity and value your feedback. As you referenced, we have a very talented and tech-savvy team at Availity, who produce outstanding products and services for our customers day-in and day-out. In the last year, we made several strategic additions to our leadership team to help Availity evolve into a true growth organization. We’d counter that our new leaders actually bring deep and diverse industry experiences to our teams while offering new perspectives on addressing long-standing healthcare issues and challenges, which we view as a tremendous asset and competitive advantage. Building upon our 20 years of success, the next chapter of our business requires each of us to think and work differently so that we can scale effectively. At the same time, these leaders hold culture as critical to success, so you can help by continuing to live and promote the core values that got us here. Availity is and will continue to be a great place to work and build a career in healthcare. Let’s do this!
      Viewing 103 - 105 of 691 Reviews
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      ReviewsAvaility reviews

      Glassdoor has 722 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.