Availity reviews

3.8

71% would recommend to a friend

(691 total reviews)
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Russ Thomas

86% approve of CEO

74% positive business outlook

Availity has an employee rating of 3.8 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

691 reviews
3.0
Aug 2, 2023

Medicore

Recommend
CEO approval
Business Outlook

Pros

Benefits: best health insurance and not expensive. 19 PTO. Flex Schedule Request Allowed. Paid Holidays. Succeed Learning platform available. Provides all work equipment for at home (except desk & chair)

Cons

Too much focus on quantity and NO focus on quality. Inconsistent answers for training & protocol. Supervisor do not have proper Leadership Training.

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Availity Response
2y
Thank you for providing this review. We agree that our benefits package is top-notch! As a fully remote organization, we provide our new associates with all the equipment they need to get started and offer reimbursement for qualified office expenses as they organize their home offices. Professional development is essential to us, so we provide numerous resources for you to grow within the organization – our Succeed Learning platform being one of them. These are just a few reasons Availity continues receiving Great Places to Work™ and Best Places to Work™ certifications for Technology, Women, and Millennials. Healthcare is a complex industry, and Availity works with Payers and Providers to solve some challenging problems. As you can imagine, training is also challenging, especially for associates that are new to healthcare. This feedback is constructive, as we are a continuous improvement organization. While we are sorry to hear that your training experience has been lacking depth, we encourage you to share your ideas for improving our training with your manager or HR Business Partner so that we can make adjustments. Availity is a fail-fast organization that embraces new ideas for innovation; however, “winging it” is not part of our standards. In some areas, we evaluate quantity metrics to identify opportunities for improvement in technology and service. Providing high-quality technology and service is imperative to our success as we use New Promoter Scores (NPS) from our clients to evaluate our organizational performance—and everyone is accountable for this success. If you find yourself sacrificing quality for quantity, please share that with your manager to see if you can identify areas for improvement together. Thank you again for your feedback. We are so happy to have you on our team.
5.0
Jul 12, 2023

The best onboarding experience!

Recommend
CEO approval
Business Outlook

Pros

My first few weeks were the most smooth and well-organized experience I've ever had. The company is clearly invested in their employees and building great teams. Everyone is well connected, even in a remote environment.

Cons

The teams are maturing as they grow, so lots of positive change. Buckle up!

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Availity Response
2y
Many thanks for this 5-star review! The onboarding team works hard to provide an easy transition into the company. They will be thrilled with your feedback. We agree with you 105% as Availity does invest in their associates and want them to succeed. These are just a few reasons Availity continues receiving Great Places to Work™ and Best Places to Work™ certifications for Technology, Women, and Millennials. We are growing! And as we grow, our processes and teams are adjusting to scale their efforts and services. As one of the nation’s largest healthcare networks, everyone plays a significant role in improving healthcare delivery throughout the country. Thank you again for your review. We are so happy to have you on our team.
5.0
Jul 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Very warm welcome at Availity. Unusual and refreshing to have a company who listens and values their new employee input from day 1. The people are super kind and smart. There are huge growth opportunities for employees who want to make an impact.

Cons

Some systems could use updating. There's a lot of unnecessary clicks and slow platforms being used. But it's pretty natural for a company at this stage of growth. Remote culture could use more focus.

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Availity Response
2y
Thank you for this fabulous review! Every Availity associate is vital to the success of this company. Availity is very supportive and provides an all-inclusive environment that encourages open dialog from day one. Availity is continually learning and searching for ways to improve. We appreciate your feedback on the remote culture and will pass this along to the powers that be. We also encourage you to offer suggestions to your manager if you haven’t already. Many thanks for this review. We are so happy to have you on the Availity team.
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Glassdoor has 722 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.