Is Availity a good company to work for?

Availity has an overall rating of 3.8 out of 5, based on over 722 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 71% of employees would recommend working at Availity to a friend and 74% have a positive outlook for the business. The best reviews about Availity have been left by employees working as Software Engineer II , Software Engineer and Client Services Technical Support Specialist I .

Does Availity pay their employees well?

According to anonymously submitted Glassdoor reviews, Availity employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Availity. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Availity?

71% of Availity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Availity 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Availity?

Client Service Representative (46) , Software Engineer (19) , Customer Service Representative (17) , Client Services Representative (14) , Client Services Technical Support Specialist I (13) , Software Engineer II (13) , Senior Software Engineer (10) , Product Analyst (9) , Product Owner (9) , Account Manager (8) , Customer Service Representative (CSR) (8) , Program Manager (8) , Client Service Representative I (7) , Manager (7) , Technical Support Specialist (7)

What are the pros of working at Availity according to real employee reviews?

"Great people to work with who continue to help encourage you to grow within the company." ((in 68 reviews)); "Great benefits and 401K." ((in 49 reviews)); "A good work life balance" ((in 44 reviews)); "Unlimited PTO which is encouraged" ((in 37 reviews)); "Pay is good and company is growing so very stable" ((in 33 reviews))

What are the cons of working at Availity according to real employee reviews?

"Management will actively refuse to assist you unless you comply 100% with every policy and rule." ((in 19 reviews)); "It is disheartening to witness favoritism and different standards applied to employees based on personal preferences or relationships." ((in 7 reviews)); "Most of the development teams work together in a room and do not have much privacy." ((in 5 reviews)); "The CEO brags about himself and could learn how to ne humble." ((in 4 reviews))

What are employees saying about Availity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Availity layoffs and their outlook for job security at Availity in 2026.

What are the top reviewed Availity locations?

Jacksonville , Indianapolis , Richardson , Chicago , Dallas , New York , Denver , Tampa , Philadelphia , Atlanta , Durham , Miami , Birmingham , Lombard , Richmond , Haymarket , Grand Island , Madison , Phoenix , Tucson , Helena , Charlotte , Minneapolis , Little Rock , Signal Mountain , Piney Flats , Brentwood , Carmel , West Lafayette , Cincinnati

Availity reviews

3.8

71% would recommend to a friend

(691 total reviews)

Russ Thomas

86% approve of CEO

74% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Availity has an employee rating of 3.8 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

691 reviews

5.0

Oct 28, 2022

Availity is invested in employee success.

Client services technical support specialist i

Recommend

CEO approval

Business Outlook

Pros

Having worked at other call centers before, Availity is by far the best at onboarding and training new hires. Even working remotely, supervisors and subject matter experts are only a click away when help is needed. Availity is invested in employee success.

Cons

Still a massive amount of information to learn, especially if you haven't worked in the Healthcare industry before.

Availity Response

3y

Thank you for providing insight into what a new associate can expect at Availity. We work hard to provide the necessary training and tools for each associate to succeed. And, while we have become a remote company, we strive to be accessible to anyone who needs our help by just being a click away. This industry is ever-changing, so we hear you about the amount of information to learn. While the healthcare industry can seem complex, we try to break down all the information in a way that makes sense. Learning something new daily comes with the territory and happens even to our most seasoned healthcare professionals. So, we have designed our training to help new associates get up to speed at a pace that is not too overwhelming. Again, thank you for your review, and we are so happy to have you in our call center taking care of our customers.

5.0

Sep 30, 2022

Happy to be here

Software engineer iv

Recommend

CEO approval

Business Outlook

Pros

+ Outstanding WLB + Leadership that cares about it's people + Leadership that understands development needs + Empowering culture + Tech leads are approachable and open to mentoring

Cons

- Maybe compensation can be a little more competitive in current market

Availity Response

3y

Thank you so much for taking the time to share your work experience at Availity. We are happy you are here too! All the pros you mentioned are integral to our organization as we strive to provide a positive work environment. We feel Availity offers a competitive salary and total rewards program, but we also appreciate your feedback. We agree that our management is awesome! More t-shirts are on the horizon. Hopefully, you were able to order the newest t-shirts: “Multipayer Workflows are SOUPER” and VetAvaility.

4.0

Sep 30, 2022

Technical Support Specialist

Client services technical support specialist i

Recommend

CEO approval

Business Outlook

Pros

Team support, great leadership, benefits, weekend off, raises, different cultural teams, and career opportunities.

Cons

Training is intense but it is broken up in phases, sitting at a computer all day, and short breaks.

Availity Response

3y

Thank you for taking the time to provide a review. You mention many of our favorite things—wonderful teams, diverse leadership, benefits, time off, and career growth. We couldn’t have said it better! The healthcare industry is complex, especially for those who have never worked in healthcare. But our training is designed to help everyone get up to speed in a manageable way. We do break the training up so that associates have time to use their new skills before moving on to the next phase, but we always appreciate feedback and strive to make improvements where we can. Again, thank you for your review. We are so happy to have you on our team!

Viewing 208 - 210 of 691 Reviews

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Availity

Availity reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Availity is invested in employee success.

Happy to be here

Technical Support Specialist

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Jobs at Availity