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      Availity

      Engaged Employer

      Availity reviews

      3.8

      71% would recommend to a friend

      (691 total reviews)
      avatar

      Russ Thomas

      86% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      Availity has an employee rating of 3.8 out of 5 stars, based on 691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      691 reviews
      5.0
      Sep 26, 2022

      Great Company

      Client services technical support specialist i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hours, Compensation, Remote Work, and Room for Growth.

      Cons

      There is no felixibility to take days off during training. This is explained when you interview for the position.

      avatar
      Availity Response
      3y
      Thank you for taking a moment to write a review. We appreciate your feedback and love all the positives you kindly mentioned. Healthcare is a highly complex industry, and it can be challenging for new folks to get up to speed. With that, we ask our new team members to complete the training period with as minimal interruption as possible, so they don't miss anything. Overall, we find that associates are grateful to have all the information they need to jump in with customers as quickly as they do. But we hear you, and maybe there are ways we can bring some level of flexibility to the training process. Again, thank you for your feedback. We are so glad to have you on the team!
      4.0
      Sep 12, 2022

      Availity experience

      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote Opportunities Nice people Good coaching friendly community

      Cons

      Availity portal flexibility the entire application process

      avatar
      Availity Response
      3y
      Thank you for taking the time to provide a quick review. We love that you enjoy our growth culture and the opportunity to work remotely. We know how much remote work contributes to a healthy work-life balance. If you have suggestions for improving our application process, please share those with your manager or HR business partner. We always look for ways to improve, and we welcome your feedback. We think our managers are great, too! Thank you for those kind words—we are glad to have you at Availity!
      5.0
      Sep 7, 2022

      Unreal

      Client services technical support specialist i, client services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Availity hires from within ensuring I know all of my higher ups have the same experience I'm gaining at this time. All of my superiors so far have been extremely understanding with the fact that everyone is human, makes mistakes, and sometimes life just happens. So far the training program is phenomenal and everyone is willing to help when they can. Regular one on one meetings with my superiors are great. If I'm having any trouble with anything I feel comfortable asking especially during those meetings. I've not once heard the phrase "we're a family here" because they understand that work is different than family and yet, this is the most family like environment I've ever experienced in a work place. I've never worked anywhere where EVERYONE wants you to succeed and grow so much. I keep waiting for someone to throw me a black robe and tell me the blood sacrifice is this Thursday, but I'm starting to think this is just an amazing company to work for. The pay for the market is incredible and benefits right away? Get outa here. It's work from home which is incredibly important for someone that's disabled like I am.

      Cons

      The headphones I was given for the job hurt my ears because of my glasses but because of the pay being what it is it was not a big deal to buy a good headset for myself. (I don't really even see this as a con but I felt like I had to put something here.)

      avatar
      Availity Response
      3y
      Wow! Thank you for much for this wonderful review. Your positive energy is contagious and fuels our winning growth culture with every interaction you have. Please keep bringing it every day—we are so glad you are part of our Availity family! We hope associates throughout the organization share your experience (minus the headphones, of course).
      Viewing 211 - 213 of 691 Reviews
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      ReviewsAvaility reviews

      Glassdoor has 722 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.