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      Aya Healthcare

      Engaged Employer

      Aya Healthcare reviews

      3.4

      51% would recommend to a friend

      (1,802 total reviews)

      Emily Hazen

      36% approve of CEO

      44% positive business outlook

      Ratings by category

      3.7

      Compensation and benefits

      3.6

      Diversity & inclusion

      3.6

      Work/Life balance

      3.2

      Culture & values

      3.1

      Career opportunities

      3.0

      Senior management

      Aya Healthcare has an employee rating of 3.4 out of 5 stars, based on 1,802 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aya Healthcare employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Aug 29, 2024

      “CEO Spent Millions on a company wide retreat to Vegas, only to start Layoffs a couple months later

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The ability to work remotely

      Cons

      While there are dozens of cons to go over here by far the most egregious thing I’ve ever witnessed in my professional career took place at Aya. The CEO held a company wide retreat in Las Vegas. He mentioned other companies doing layoffs and how that would not happen at Aya. We all excitedly danced the night away thinking jobs were safe. Only a couple months later nearly all my high performing colleagues I worked with were laid off. I get the market, and business, and “being transparent about an employees future with the company” but what I don’t get is why the CEO would make these proclamations of No Layoffs when massive layoffs happened a couple months later. How many jobs could the CEO have saved if he put the Vegas retreat budget towards salaries, or better severance packages, or dare I say raises.

      avatar
      Aya Healthcare Response
      1y
      Thank you for sharing your feedback. Our team members power everything we do for our clients and clinicians, so we took the first opportunity we had to thank them for their years of hard work during the pandemic with a celebration in Vegas. We strive to do right by everyone who works with us and for us, and when some employees were notified about their limited growth opportunities at Aya due to reorganizing, we wanted to treat everyone with dignity and respect by being transparent and offering them generous packages and notice to ease the transition. If you'd like to discuss anything further, please reach out to our Chief People Officer, Amber Zeeb, at feedback@ayahealthcare.com.
      1.0
      Mar 28, 2024

      Anxiety Overload

      Credentialing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote Monday through Friday/ No weekends

      Cons

      Micromanaging Stressful work roles Unrealistic expectations No opportunities for growth Amateur leaders/ Toxic positivity Outsources a lot of system work internationally, paying these employees less wages. This causes frequent errors within Aya’s processes, in which American employees have to intervene on the daily in addition to their original responsibilities

      avatar
      Aya Healthcare Response
      2y
      We appreciate your feedback and would like to connect further regarding your concerns. Our leadership team consistently evaluates our benefits and compensation to ensure we remain competitive within the market. We are committed to providing all employees with a balanced and supportive environment while maintaining the exceptional service standards we are known for. Please email ayafeedback@ayahealthcare.com so we can learn more about your experience. Thank you.
      3.0
      Sep 18, 2024

      It’s a feature, not a bug

      Corporate staff
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote first environment, flexibility, scrappy entrepreneurial vibe

      Cons

      Everything we’re complaining about regarding silent layoffs, OT cuts despite more work, pressure to work off the clock to keep up, not feeling like you can take your “unlimited” DTO, cutting bonuses, slashing insurance, replacing US remote workers with lower paid staff in Costa Rica and Philippines because, in Alan’s words, we’re just “button pushers”- we are screaming into the void, folks. This company is pushing us to the brink because they know they can and that when we leave, someone else will gladly take our place at a lower pay rate. Did y’all think we were any different than the travelers we mass cancelled or slashed bill rates for midcontract? We are ALL contingent workforce in this company’s eyes.

      avatar
      Aya Healthcare Response
      1y
      Thank you for your review. We’re glad you enjoy the flexibility we offer our team members and would like to address some of your concerns. While we’ve had to make some incredibly difficult decisions, we strive to treat all our employees with compassion. We’ve made voluntary offers with generous pay packages and benefits continuation, in addition to providing ample notice to help with the transition. Our pay is at the top of the market and our leadership team reviews our benefits offerings annually and negotiates pricing to ensure we can continue to offer robust, competitive plans for our employees. Aya is committed to complying with all applicable federal, state, and local laws, including all applicable wage and hour laws, and we encourage you to report any alleged issues to Human Resources in accordance with Aya policies. If you’d like to provide more details about your experience, please reach out to feedback@ayahealthcare.com so we can connect.
      Viewing 10 - 12 of 1,802 Reviews
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      ReviewsAya Healthcare reviews

      Glassdoor has 3,271 Aya Healthcare reviews submitted anonymously by Aya Healthcare employees. Read employee reviews and ratings on Glassdoor to decide if Aya Healthcare is right for you.