Is BELAY a good company to work for?

BELAY has an overall rating of 3.4 out of 5, based on over 687 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 54% of employees would recommend working at BELAY to a friend and 48% have a positive outlook for the business. The best reviews about BELAY have been left by employees working as Client Success Consultant , Virtual Executive Assistant and Executive Virtual Assistant .

Does BELAY pay their employees well?

According to anonymously submitted Glassdoor reviews, BELAY employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at BELAY. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at BELAY?

54% of BELAY employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BELAY 3.7 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at BELAY?

Virtual Assistant (305) , Executive Assistant (45) , Client Success Consultant (33) , Virtual Executive Assistant (23) , Bookkeeper (22) , Independent Contractor (20) , Administrative Assistant (13) , Freelance Virtual Assistant (12) , Executive Virtual Assistant (11) , Independent Contractor/Virtual Executive Assistant (8) , Solutions Consultant (7) , Placement Coordinator (6) , Social Media Manager (5) , Virtual Bookkeeper (5) , Contractor (4)

What are the pros of working at BELAY according to real employee reviews?

"Flexible hours are great for work/life ratio" ((in 28 reviews)); "Flexibility and great people to work with" ((in 25 reviews)); "Small team and great support at that level" ((in 18 reviews)); "serve many great clients" ((in 17 reviews)); "Family vibe, flexible schedule, great communication" ((in 14 reviews))

What are the cons of working at BELAY according to real employee reviews?

"Pay is low and no longer competitive for all the tasks a VA does." ((in 88 reviews)); "No benefits BUT…this year they are starting to offer benefits and I’m very excited about that!" ((in 34 reviews)); "Lengthy interview process but it's so worth it!" ((in 8 reviews)); "Taking any sort of time off is a total pain and often not worth it." ((in 7 reviews)); "They pay rate is extremely low as well." ((in 6 reviews))

What are the top reviewed BELAY locations?

Atlanta , Houston , Nashville , New York , Dallas , Charlotte , Los Angeles , Denver , Austin , Orlando , San Antonio , Chattanooga , Roswell , Chicago , Kansas City , Phoenix , Detroit , Tulsa , Washington , Colorado Springs , Tallahassee , Tampa , Columbia , Savannah , Birmingham , Illinois City , Richmond , Grand Rapids , Durham , Raleigh

BELAY reviews

3.4

54% would recommend to a friend

(281 total reviews)

Tricia Sciortino

55% approve of CEO

48% positive business outlook

Ratings by category

3.7

Work/Life balance

3.3

Culture & values

3.3

Diversity & inclusion

2.9

Senior management

2.9

Career opportunities

2.5

Compensation and benefits

BELAY has an employee rating of 3.4 out of 5 stars, based on 281 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BELAY employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

281 reviews

5.0

Dec 12, 2024

Wonderful

Virtual assistant

Recommend

CEO approval

Business Outlook

Pros

People, Professionalism, Ease of working as a Contractor, Positive Environment, Coaching.

Cons

Being a Contractor, but there is a solution for that… Wingspan.

BELAY Response

1y

Thank you so much for taking the time to leave a review! We're thrilled to hear you're enjoying your experience at BELAY. We strive to create an uplifting and seamless experience for our contractors, and it’s wonderful to know that’s resonating with you. We understand that being a contractor comes with its unique challenges, and we’re glad you’ve found a great solution! We’re always here to help our contractors succeed and feel supported. Thank you for being a valuable part of BELAY, and we’re excited to continue partnering with you!

4.0

Dec 3, 2024

Great company to work for

Virtual assistant

Recommend

CEO approval

Business Outlook

Pros

They give you most of the tools you need to be successful in the industry. Everyone I have made contact with has been super supportive, kind, and great at communicating. My clients I was paired with have been great, for the most part.

Cons

No room for growth in the company. I started at the top of the pay scale, so there isn’t much wiggle room for a pay increase. My client pays over double what I am paid on a monthly basis for the services. I totally understand Belay needing their cut, 100% they deserve their part. I was just very shocked and thrown back when I saw what the client pays vs what I’m being paid.

BELAY Response

1y

Thank you for sharing your experience with us. We're delighted to hear that you feel well-supported and equipped to succeed, and that you've had positive interactions with both our team and the clients you've worked with. Your feedback is a testament to the culture we strive to foster. Regarding growth opportunities and compensation, we truly value your input. Transparency and fairness are essential to us, and we continuously evaluate our processes to ensure they align with industry standards and provide value for everyone involved. Your perspective helps us identify areas where we can improve. Thank you for your feedback.

5.0

Dec 2, 2024

Great company to work for!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote work, strong company culture, great people and clients.

Cons

Compensation could be more competitive.

Viewing 34 - 36 of 281 Reviews

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Jobs at BELAY

Client Services Assistant

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