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      BELAY

      Engaged Employer

      BELAY reviews

      3.4

      54% would recommend to a friend

      (281 total reviews)
      avatar

      Tricia Sciortino

      55% approve of CEO

      48% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.3

      Culture & values

      3.3

      Diversity & inclusion

      2.9

      Senior management

      2.9

      Career opportunities

      2.5

      Compensation and benefits

      BELAY has an employee rating of 3.4 out of 5 stars, based on 281 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BELAY employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      281 reviews
      1.0
      Mar 8, 2024

      HORRIBLE

      Virtual assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Virtual/ remote work is a pro

      Cons

      They take 2/3 of your income as a “matching” cut between you and your client so you will make basically no money. On top of that, they don’t even pay you for hours worked. In my final month I worked my full contracted hours and they paid me for some of them. When I disputed it they told me it was a miscommunication and to basically deal with it because they weren’t paying me. I would never work for them again or recommend them to anyone.

      1.0
      May 21, 2023

      The company is BS. They act all nice and supportive at first but they really don’t care

      Bookkeeper
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home is the only perk

      Cons

      Take the time to look for other jobs before going with Belay. You will get much higher pay and the turnover rate is terrible. The number of people that have left recently is crazy.

      avatar
      BELAY Response
      3y
      Hi there! Thank you for sharing your feedback. We are sorry to hear your experience has not been satisfactory. Our Director of Experience would love the opportunity to speak with you about your feedback as we take this seriously. She can be reached at cris.koenigs@belaysolutions.com. We value our contractors and strive to provide a transparent, supportive, and fulfilling work environment. Your feedback will help us in our ongoing efforts to improve.
      4.0
      Mar 8, 2023

      Legit Work from Home Oppertunity

      Virtual assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Legit work from home work. Decent pay. Good support from headquarters.

      Cons

      Taking any sort of time off is a total pain and often not worth it. You are required to make your hours up. Not bad if you have a small client with 30-45 hours per month, but trying to make up a week of hours for a full time client/clients is AWFUL! I've worked during family vacations and holidays just so I don't have to come back and work 40+ hour weeks to make it up. Clients are led to believe we as VA's are making $40/hour, Belay takes approximately a 50% cut from clients before VA is paid. CSC's are not consistent with what the role of VA is from one client to another.

      avatar
      BELAY Response
      3y
      Good afternoon, thank you for writing us an honest review! It's wonderful to hear that you feel supported and enjoy the work-from-home aspect of the role. In regard to your question about carrying hours over, that is best suited to your CSC. They would better be able to directly address your concerns. We absolutely want our contractors to feel trust and we would like the chance to answer your questions if you can submit a support ticket.
      Viewing 43 - 45 of 281 Reviews
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      ReviewsBELAY reviews

      Glassdoor has 687 BELAY reviews submitted anonymously by BELAY employees. Read employee reviews and ratings on Glassdoor to decide if BELAY is right for you.