Is BELAY a good company to work for?

BELAY has an overall rating of 3.4 out of 5, based on over 687 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 54% of employees would recommend working at BELAY to a friend and 48% have a positive outlook for the business. The best reviews about BELAY have been left by employees working as Client Success Consultant , Virtual Executive Assistant and Executive Virtual Assistant .

Does BELAY pay their employees well?

According to anonymously submitted Glassdoor reviews, BELAY employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at BELAY. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at BELAY?

54% of BELAY employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BELAY 3.7 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at BELAY?

Virtual Assistant (305) , Executive Assistant (45) , Client Success Consultant (33) , Virtual Executive Assistant (23) , Bookkeeper (22) , Independent Contractor (20) , Administrative Assistant (13) , Freelance Virtual Assistant (12) , Executive Virtual Assistant (11) , Independent Contractor/Virtual Executive Assistant (8) , Solutions Consultant (7) , Placement Coordinator (6) , Social Media Manager (5) , Virtual Bookkeeper (5) , Contractor (4)

What are the pros of working at BELAY according to real employee reviews?

"Flexible hours are great for work/life ratio" ((in 28 reviews)); "Flexibility and great people to work with" ((in 25 reviews)); "Small team and great support at that level" ((in 18 reviews)); "serve many great clients" ((in 17 reviews)); "Family vibe, flexible schedule, great communication" ((in 14 reviews))

What are the cons of working at BELAY according to real employee reviews?

"Pay is low and no longer competitive for all the tasks a VA does." ((in 88 reviews)); "No benefits BUT…this year they are starting to offer benefits and I’m very excited about that!" ((in 34 reviews)); "Lengthy interview process but it's so worth it!" ((in 8 reviews)); "Taking any sort of time off is a total pain and often not worth it." ((in 7 reviews)); "They pay rate is extremely low as well." ((in 6 reviews))

What are the top reviewed BELAY locations?

Atlanta , Houston , Nashville , New York , Dallas , Charlotte , Los Angeles , Denver , Austin , Orlando , San Antonio , Chattanooga , Roswell , Chicago , Kansas City , Phoenix , Detroit , Tulsa , Washington , Colorado Springs , Tallahassee , Tampa , Columbia , Savannah , Birmingham , Illinois City , Richmond , Grand Rapids , Durham , Raleigh

BELAY reviews

3.4

54% would recommend to a friend

(281 total reviews)

Tricia Sciortino

55% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

BELAY has an employee rating of 3.4 out of 5 stars, based on 281 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BELAY employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

281 reviews

2.0

Oct 3, 2024

Was a great place to work at one time.

Former employee (not disgruntled - just disappointed)

Recommend

CEO approval

Business Outlook

Pros

Was a relatively small company that lived up to its core values when I started. I made life long connections and worked remotely. The job came to me when I really needed it and I was grateful for that.

Cons

Grew too fast and got too corporate like.... micromanagement was rampant...lack of trust, No acknowledgement for job well done-lots of dangled carrots. It's a big clique and felt very uncomfortable at the end. Could not trust my manager. I had no voice and was not valued. The company bows to societal pressures and social engineered issues instead of proudly displaying "core values". Irresponsible in hiring corporate team members and then had to lay off people. Lots of "cart before the horse" decision making. Poor planning all the way around.

BELAY Response

1y

Thank you for sharing your thoughts and feedback. We're glad you formed meaningful connections during your time here, and we appreciate your acknowledgment of our values. As we’ve grown, we’ve worked hard to maintain the core culture. Growth can present challenges, and we recognize that it impacts each person differently. We strive to maintain a culture where trust and collaboration are central, and our team members feel valued and supported. We remain committed to upholding our core values and making decisions that align with the company's long-term vision. Thank you again for your time with us and your contributions to our community.

1.0

Feb 27, 2024

Not a great company

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

Remote work Flexible hours (if you get a client that respects your time and boundaries)

Cons

Low pay Belay will protect the client over their contractors, even if the client is abusive or rude

BELAY Response

2y

Thank you for taking the time to share your feedback. We're always looking for ways to improve the contractor experience. We take claims of client misconduct very seriously. If you'd like to discuss your concerns in more detail, please contact our Talent Manager, Madison, at madison.morgan@belaysolutions.com. Your feedback is valuable to us.

1.0

Jul 31, 2023

EXPLOITATION

Virtual assistant

Recommend

CEO approval

Business Outlook

Pros

Lol, none please see below

Cons

They charge $46, you make $18-20. That's right, they take more than half of your money.

BELAY Response

2y

We apologize for your negative experience as a Virtual Assistant with BELAY. We understand that BELAY's structure might not work for everyone's circumstances. We take your feedback seriously and are committed to improving the experience for everyone involved.

Viewing 19 - 21 of 281 Reviews

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Client Services Assistant

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