BELAY reviews

3.4

54% would recommend to a friend

(281 total reviews)
avatar

Tricia Sciortino

55% approve of CEO

48% positive business outlook

BELAY has an employee rating of 3.4 out of 5 stars, based on 281 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BELAY employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

281 reviews
5.0
May 8, 2019
Recommend
CEO approval
Business Outlook

Pros

They work very hard to vet potential contractors to work virtually as admins, assistants, bookkeepers, etc. When they've chosen you as a contractor for their repertoire, congratulations, because you're someone they see as valuable and bringing something to the table. They offer great flexibility to those who need a stay at home work environment. They put a lot of effort into placing clients and contractors based on a multitude of factors, and it really helps make work enjoyable for everyone involved.

Cons

Multi-stage interview process. It was about 6 weeks from application to hire. It can take weeks to get placed with a client. The pay is decent, but not necessarily comparative with all markets.

avatar
BELAY Response
7y
Thank you so much for taking the time to provide this feedback! We're so glad BELAY has been a great fit for you! All clients are able to buy-out the contract of any contractor. We love that this is an option and opportunity for growth for the contractor when it's a great fit! Also, our team discusses pay rates for contractors often and location (cost of living) is one of the many factors that already helps us determine each contractor's pay rate. Thank you for trusting that we want the very best for all of our contractors. Thankful that you're here!
3.0
May 8, 2019

Great Starter Company

Recommend
CEO approval
Business Outlook

Pros

Belay does a good job of connecting clients with VA's and offering support as the engagement begins. If you have never worked as a VA this is a great way to learn the ropes.

Cons

Once the engagement is well on it's way Belay continues to take a significant portion of the monthly stipend but the VA is working independently. There are minimal opportunities for salary raises and pay caps keep contract earnings significantly under what you can earn as a true independent contractor, which is how you file your taxes. 1099.

avatar
BELAY Response
6y
Thank you so much for taking the time to leave this review! We truly value your feedback. We can't be successful without you, and we know that. As you know, BELAY puts a lot of effort in serving both our contractors and our clients well. The nature of being a contractor enables you to choose how much you take advantage of the services and support we offer all of our contractors here at BELAY. Some contractors stay connected, and others do not, and that's okay. We believe we provide a valuable service for everyone we support, and that takes time, effort, and, of course, salaries for our team who works so hard to support our 800+ contractors. That's no small feat. Regarding pay increases, all contractors are eligible to request pay increases during their time here at BELAY. Be sure to reach out to the Contractor Services team for help in initiating this discussion. Some people love the freedom and flexibility that comes with being a 1099 contractor, while others find that a traditional W-2 role is best. Being a contractor isn't a fit for everyone. Finally, yes, the corporate team does get together once a year for a two-day "Summit" so that we can have some valuable face-time and cast vision for the upcoming year. That time together is very important for our team. We're not sure, however, that we'd call Atlanta "exotic." Regardless, we did increase our pay range for VAs this summer, so we hope you were able to benefit from that increase! Thanks again for this feedback!
5.0
May 8, 2019
Recommend
CEO approval
Business Outlook

Pros

The proven process of finding the most high quality clients and then matching them with high quality rock-star virtual assistants, bookkeeper or web-developers. The support they provide is top notch as well as providing industry leading tools and templates to assist with the work. Clients understand you are a Virtual Employee and are very understanding of the possibility of a varied schedule. Even though there are so many of us it feels like a close-nit family. We work and pray together!

Cons

Can't think of any - other than I bet we can't hire fast enough to support our amazing clients!

avatar
BELAY Response
6y
Thank you so much for these kind words! We can't do what we do without people like YOU! As always, please reach out to your CSC or Contractor Services if you need anything. We hope you'll call BELAY "home" for a long time. BELAY on!!
Viewing 268 - 270 of 281 Reviews

Glassdoor has 687 BELAY reviews submitted anonymously by BELAY employees. Read employee reviews and ratings on Glassdoor to decide if BELAY is right for you.