BELAY reviews

3.4

54% would recommend to a friend

(281 total reviews)
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Tricia Sciortino

55% approve of CEO

48% positive business outlook

BELAY has an employee rating of 3.4 out of 5 stars, based on 281 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BELAY employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

281 reviews
1.0
Nov 13, 2018

Former Contractor - Virtual Assistant

Recommend
CEO approval
Business Outlook

Pros

I do not recommend this company.

Cons

Company refuses to work with me, despite my having excellent credentials. I was told "...we have no part-time virtual positions available at this time" yet, I see numerous BELAY job postings daily, via my different feeds. The client base that they work with doesn't appear to be completely sold on hiring Virtual Assistants. I was assigned three clients over the past few years. One client threatened to sue BELAY, the second was not trusting of working with a VA and rarely delegated work. The third client was very demanding, cut-throat and rude. At the time, I was juggling being a stay-at-home to my five-year old and working part-time (which was challenging). Now, my five year-old is in school, full-time and BELAY refuses to work with me. Very disappointed with this company.

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BELAY Response
7y
Thank you for taking the time to leave a review. We are sorry to hear that you feel this way, but we do appreciate your feedback.
4.0
Oct 22, 2018

Great 3rd Option

Recommend
CEO approval
Business Outlook

Pros

Being able to set your own hours for the most part Assigned to people in a wide variety of industries, so the challenge keeps you growing Working from home Probably one of the only virtual assistant companies that does its best to protect and serve its contractors

Cons

Can sometimes take a while to get new clients Different clients have different expectations and you might not be everyone's cup of tea Hard to broach the subject of pay raises, and whether that's something they offer, or if you're stuck at your starting salary forever

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BELAY Response
5y
Thank you for leaving this review. We are so glad you are here at BELAY! We know it can be hard to wait on the right client, but we have heard time and again from our seasoned contractors that it is best to trust the process and it is worth the wait. We do our best to make mindful matches and we would love for you to share any additional feedback and suggestions you have with your CSC and Contractor Services. Did you know you may renegotiate your contract at the year mark with your client? Always reach out to Contractor Services with any questions you have. They will be happy to help you. Thank you for serving our clients so well!
4.0
Jul 3, 2018

Just Getting Started

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours because you are 1099

Cons

Overcoming virtual challenges such as communication

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BELAY Response
6y
Thanks for leaving this feedback! Communication definitely looks and feels different virtually. Always reach out to Contractor Services or your Client Success Consultant if you're looking for help on better ways to communicate. So glad you're here!
Viewing 271 - 273 of 281 Reviews

Glassdoor has 687 BELAY reviews submitted anonymously by BELAY employees. Read employee reviews and ratings on Glassdoor to decide if BELAY is right for you.