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BHG Financial

Engaged Employer

BHG Financial reviews

4.4

83% would recommend to a friend

(856 total reviews)
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Albert Crawford

90% approve of CEO

84% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.4

Culture & values

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

4.3

Career opportunities

BHG Financial has an employee rating of 4.4 out of 5 stars, based on 856 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The BHG Financial employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

856 reviews
1.0
Jun 11, 2024

Don’t waste your time

Loan processor
Recommend
CEO approval
Business Outlook

Pros

Pto, wellness day, remote work

Cons

Everything. I have been with this company over 4 years now, and things have changed drastically. BHG was once a good company, but these last couple of years have been nothing short of a nightmare. We have had over 6 pay plan changes in the last year, and each change cuts our income down significantly. The newest commission plan is a slap in the face to the people in this department. We are currently on a stack ranking, VALUE ADD plan that makes absolutely no sense at all especially since lead distribution is unfair & people can send 100+ leads less than you, and add more value since they of course have a lower margin. Meanwhile you’re actually making the company hundreds of thousands more but may end up with a $100 commission check for that month if you don’t stack rank how they think you should based on hypothetical numbers they pulled out the sky. It’s absurd how they think it’s ok to pay anyone $100 a month in commission for all the work they expect us to do with every file. Our salary is extremely low, and people were ok with that when we had a fair commission plan, now most loan processors will not be making a livable wage if they decide to stay. Also, ATTENTION NEW HIRES: if you’re interviewing they will not tell you about the commission plan which seems off since they’re adamant about not making any changes even though people are quitting like crazy, and morale is lower than it’s ever been. Anytime you have a valid question they might not like they will 9x out of 10 gaslight you, and retaliate against you. Working for this company especially this department feels like you’re in a mentally a*usive relationship due to the tactics that are used. The company also needs training when it comes to working with people of certain backgrounds because the company lacks diversity in a major way, and you can tell when dealing with certain people sadly. You will be constantly singled out/ micromanaged / bullied by the AE department, and made to feel like you’re their assistant, and it is encouraged by management. There’s so much more that I can say, but I’m going to end with this … don’t waste your valuable time working here if you have ANY other options. This company has shown time & time again they don’t care about their employees. I’m sure whoever is responding to these reviews will just leave the same generic gaslighting response about wellness days, and their pay plan being one of the bests in the industry which is truly laughable. Also a lot of the response’s are untruthful too , and management leaves fake reviews which is disappointing because people come to sites like these to read TRUE reviews & information about a company they’re considering working for.

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BHG Financial Response
2y
We disagree with the review you’ve chosen to leave of BHG Financial. While we value feedback and aim to improve continuously, we cannot overlook the inaccuracies and unfounded accusations in your review, and we’d like to provide some insight. Our commission structures are designed to reflect the evolving market conditions and ensure fairness across the board. Pay plans are adjusted to align with industry standards and company performance. Any changes are communicated transparently, with detailed explanations provided to our team. If there are any concerns about individual performance or understanding of the plan, we encourage employees to engage in discussions with their direct leaders or our People Development team, who are here to help employees navigate their BHG Financial career journeys. It's essential to remember that commission structures are complex and tailored to encourage overall company growth and individual achievements. BHG Financial’s commitment to employee satisfaction is unwavering. We have numerous initiatives to support our employees including wellness programs, competitive compensation packages that include generous perks and benefits, and professional development opportunities. Furthermore, transparency during the hiring process is crucial, and we ensure that potential hires are fully informed about the compensation structure, including commissions, so that a candidate can make the best possible decision for them. With that said, we encourage reviews and feedback from all employees across every level and every department as we believe that honest, constructive reviews help us grow and further improve. However, it is imperative not to discount the numerous positive experiences of other team members. We’d like to clarify as well that BHG Financial does not resort to fake reviews and maintains integrity across all facets of the business. Values, ethics, accomplishments, drive, and many other attributes add to a diverse workforce and successful leadership. We are committed to fostering a diverse and inclusive workplace and are continuously working on training programs to enhance our understanding and sensitivity towards diverse backgrounds. If you have absolutely any concerns regarding our commitment to a fair and equitable workplace or would like to discuss your specific experience, please contact us at people@bhg-inc.com.
2.0
Jun 10, 2024

Great company turning bad

Senior credit analyst
Recommend
CEO approval
Business Outlook

Pros

Bhg wellness days pto and remote just about only things left that are great. Management in each department are somewhat understanding and kind

Cons

If you notice all of the good reviews left propping up the rating for the company are by senior management employees. Company hired and tried to grow tremendously during a great time for lending. While in the beginning this was awesome for employees, meeting goal targets, other cash opportunities available. Now this is not the case with most earning very base pay across the industry. Before bhg benefits were amazing with leading industry 401k, remote, wellness days, bonus opportunities, generous pto, paid insurance. Now we only have remote and wellness days really to look forward to. The rest is industry average and bonus is constantly used to justify low salaried wages amongst employees. Without all of the benefits that were once great. Hard to justify the low wages people earn. A lot of great people are leaving now. Ownership senior management are almost pushing people out the door it feels like to avoid another layoff. A lot of people in my department feel under appreciated— although thank you letters are nice and appreciated they do not pay the bills for most. A lot of people are nice in my department but with the economic challenges this company is facing, one can foresee a ton of turnover across the company I want to say also I am currently a high performer in my department to combat any sort of deflection from this review

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BHG Financial Response
2y
Thank you for sharing your thoughts and concerns. BHG Financial not only values but also encourages feedback from every member of the team across all levels and departments, so that we can grow together and truly be a great place to work. With that said, we’d like to provide some important insight regarding your concerns. Since 2001, we’ve experienced explosive growth, which takes more than luck. For a business to be successful in all types of economic environments, it must embrace the idea that change is constant. This mindset is part of the reason we’ve always been able to withstand a variety of obstacles. However, the current economic environment has proven to be challenging for many employees and employers alike. We can assure you our commitment to providing a comprehensive and competitive compensation package remains steadfast. While some things may have changed, we continue to offer valuable perks and benefits such as health insurance (including vision and dental), a 401(k) plan, life insurance, remote work opportunities, 20 days of PTO for seasoned employees, Wellness Weekends, and much more. We are always evaluating ways to enhance our offerings, with compensation and bonuses structured to be fair and performance-based, reflecting both individual and company-wide achievements. On that note, communication from leadership is meant to be open, transparent, and inclusive as we provide high-level updates about the organization. We truly believe it’s imperative to foster an environment where the team feels appreciated and recognized for their hard work and dedication. It’s disappointing to hear you’re not fully enjoying your time with us here at BHG Financial and encourage you to reach out to your direct manager as well as our team at people@bhg-inc.com.
2.0
Aug 22, 2023

Great Benefits, Chaotic Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The bulk of the benefits are great, insurance for spouse is reduced pricing compared to other companies, and getting the 3rd Friday off each month is a nice perk.

Cons

Management (C-level) does not know how to steer the ship. One meeting they’re telling you the company is posting great profits and the next minute you’re laid off (this was within 2 weeks of each other).

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BHG Financial Response
2y
This review is disappointing and does not reflect the commitment BHG has to its employees. It is the intent of the BHG leadership team to put together an operating plan that will allow the company and its employees to continue to achieve positive results. Like many other companies, we continue to face a difficult macroeconomic backdrop, meaning leadership must take into consideration many factors before making a tough decision on personnel. These decisions are never taken lightly. With that said, we make it a point to build up every member of the team with the very best tools, support, and leadership to ensure success. As you mentioned, BHG continues to offer great perks and benefits like covered health insurance, Wellness Weekends in addition to generous PTO, remote work opportunities, and so much more. Employee health and wellness is truly a top priority for us. As always, BHG will continue to keep our employees top of mind as we push forward. We wish you all the best in your future endeavors.
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ReviewsBHG Financial reviews

Glassdoor has 930 BHG Financial reviews submitted anonymously by BHG Financial employees. Read employee reviews and ratings on Glassdoor to decide if BHG Financial is right for you.