Is BILL a good company to work for?

BILL has an overall rating of 3.3 out of 5, based on over 794 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 43% of employees would recommend working at BILL to a friend and 27% have a positive outlook for the business. The best reviews about BILL have been left by employees working as Business Development Representative (BDR) , Account Executive and Software Engineer .

Does BILL pay their employees well?

According to anonymously submitted Glassdoor reviews, BILL employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at BILL. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at BILL?

43% of BILL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BILL 3.6 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at BILL?

Senior Software Engineer (30) , Account Executive (27) , Software Engineer (26) , Customer Service Representative (16) , Manager (14) , Product Manager (14) , Staff Software Engineer (14) , Analyst (12) , Implementation Consultant (11) , Business Development Representative (BDR) (10) , Marketing (8) , Network Development Representative (8) , Supervisor (8) , Data Engineer (7) , Director (7)

What are the pros of working at BILL according to real employee reviews?

"Great culture and always looking to progress the product!" ((in 101 reviews)); "workers are great (most of them are family people so don't expect to buddy around after work a lot) and supportive." ((in 66 reviews)); "Great benefits, company is always trying to ensure the fringe benefits are well received such as lunches, activities, etc." ((in 42 reviews)); "Good work life balance as long as you're willing to do what you're told." ((in 34 reviews)); "my immediate team is great and there is a lot of trust/open communication." ((in 20 reviews))

What are the cons of working at BILL according to real employee reviews?

"low pay and very laid back office environment" ((in 35 reviews)); "Senior leadership is all over the place" ((in 29 reviews)); "Poor management" ((in 29 reviews)); "Forced RTO under the guise of “evolution and collaboration” aka layoffs." ((in 24 reviews)); "No 401k match or PTO for interns" ((in 21 reviews))

What are employees saying about BILL layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BILL layoffs and their outlook for job security at BILL in 2026.

What are the top reviewed BILL locations?

San Jose , Draper , Houston , Palo Alto , San Francisco , Santa Clara , Salt Lake City , New York , Austin , Denver , Boston , Dallas , Irvine , Los Angeles , San Diego , Reno , Philadelphia , California , Utah , Hackensack , Lehi , Provo , Sandy , Chicago , Buffalo , Gilbert , Phoenix , Anchorage , Tecumseh , Boston

BILL reviews

3.3

43% would recommend to a friend

(715 total reviews)

René Lacerte

44% approve of CEO

27% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

2.9

Career opportunities

2.6

Senior management

BILL has an employee rating of 3.3 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BILL employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

715 reviews

5.0

Mar 31, 2015

Going long on this company. . . A company in the process of needed transformation - but now nailing it . . .Thank you!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

At the core, the solution/product will win and continue to satisfy huge pain points for businesses. Interesting to read the reviews on leadership. There was a big reorg months ago. . . and it appears those decisions have made a difference. The business is looking a lot more healthy and is growing. I appreciate the efforts to communicate with employees on strategy changes and performance. Fantastic work environment (light, airy, healthy food, fitness center).

Cons

May not have stayed in touch with the pulse of the employees enough throughout all of the transformation over the past year. But then again, I don't know if that's even feasible given our size now. There was much that needed changing, that it appears it was better to do it quick and swift.

5.0

Mar 30, 2015

Best company I've ever worked for!

Customer support

Recommend

CEO approval

Business Outlook

Pros

Lots of growth, opportunities and encouragement to contribute! One of the best CEO's I've ever had the privilege to work with. He's open, honest, humble and sits right out among everyone instead of in an isolated office. Office environment is open (not sitting behind a cubicle wall) and there is a good balance of work and fun. A really great product that continues to make a difference in the lives of thousands running businesses all over the country. Great retention in customer support. Most who leave the department remain in the company. Permit hiring of remote employees in customer support.

Cons

Some difficulty keeping up with the growth, making for some long work days. By the time you get done training up a new group of team members, you're getting behind again.

3.0

Mar 29, 2015

Incomplete Product, Uncertain Future

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Innovative product that fills a business need. Friendly coworkers that makes coming in to work fun.

Cons

The product is incomplete. There is no instruction manual and little training provided to new employees. There is a lot of back end clutter that will need to be appropriately dealt with in order for the organization to scale. Lack of focus created by rolling out above product to bank partners unsuccessfully. Management is incompetent and or inaccessible. It's normal to go for a couple of weeks without a work-related conversation with your manager. Hard work goes unrecognized when your manager has no idea what your day to day functions are. This squanders the opportunity for career growth.

Viewing 703 - 705 of 715 Reviews

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Jobs at BILL

Mid-Market Customer Success Manager

Business Development Representative (Inbound)

Sr Manager, People Technology

Lead Product Designer

Enterprise Account Executive, Supplier Growth

BILL

BILL reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Going long on this company. . . A company in the process of needed transformation - but now nailing it . . .Thank you!

Best company I've ever worked for!

Incomplete Product, Uncertain Future

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