BISSELL reviews

3.3

54% would recommend to a friend

(197 total reviews)

Mark J. Bissell

80% approve of CEO

40% positive business outlook

BISSELL has an employee rating of 3.3 out of 5 stars, based on 197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BISSELL employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

197 reviews
1.0
Sep 22, 2022

Toxic workplace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some really good people here if you know where to look. Half day fridays are nice and the cafeteria is awesome.

Cons

BISSELL used to be a great place to work unfortunately the companies leadership has destroyed the company. The current culture can only be described as toxic and the rate at which employees at all levels are abandoning ship reflects that. The biggest issue is the lack of accountability at the VP level. BISSELL operates like a small business and every aspect of a project is micromanaged. However, leadership will not make a clear decision and stick with it. Blame is always passed downward and communicated using intimidation. Only at BISSELL will a VP pass blame multiple levels down to a team member. Mid level managers all survive in CYA mode. They will not make a decision because they are to afraid of repercussions. I have never experienced a more negative culture than BISSELL's culture the last 2 years. The company is losing to its competition and the VP and above look for anyone but themselves to blame.

2.0
Sep 1, 2022

Used to be a fun and rewarding place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I used to have pros! My first few years with the company I truly enjoyed my team and my job. Unfortunately the only pro I can think of based on the company culture today is that they are pet- focused.

Cons

BISSELL had a major shift in company culture in the last few years. Leadership continually blames it on Covid-19 and working from home environment when in fact it was a shift in prioritizing its people. A few things contribute to this: - Trying to keep up with competitors without proper resourcing and support or additional headcount for teams. - Inconsistent messaging from leaders on promotions and career opportunities - Leaders are unwilling to take responsibility when critical feedback is given. This is common amongst departments. The leaders that do try to make a change often hit major roadblocks deeming progress impossible. Cries for help and change are typically ignored or interpreted as negative. -Unprofessionalism amongst leadership. The way that situations have been handled in comparison to other companies I’ve worked for is extremely unprofessional. Leaders should be examples to their teams, and unfortunately that hasn’t been the case for the last 36 months. -Talent is not rewarded monetarily for their hard work or success. Promotions I’ve had at the company did not allow me to grow my skill set as each department always seemed to be understaffed and they would always say it’s “all hands on deck” which is fine if there is change coming but that was never promised or guaranteed. -Leadership is chosen based on the fact that they were good at their current jobs not by the fact that they wanted to be a people leader, had proper leadership training, or would prioritize people first.

1.0
Jul 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Unconditional dog love most days, some flexibility on work arrangements, healthcare costs are low, but honestly, struggling to come up with upside. I genuinely think the real SVPs and the CEO care, but too much is leaning on a trove of director level minions.

Cons

I came to BISSELL under the guise that it would be a great career move, and opportunities would fall in my lap like shaking an apple tree, so long as I worked hard. I feel more like Sleeping Beauty, handed the poisonous fruit, falling into a spiral of morale malaise, blamed on influences which many leaders claimed were cyclical or unavoidable. Most rather wrought on by poor choices or planning. Culture here was good-- in the past, and it's a joke that they still tout this, especially as other businesses make actual pivots to attract talent. Paying 75 cents for coffee is not a perk. And how many times can a business eat fish in a week on the cafeteria menu? Even the menu got less exciting, which I guess I can blame on budget cuts. The work itself became repetitive and hard to improve, constantly chasing fires, and what seemed like low expectations were higher than the moon. Prepare to argue with leaders who really just complain about the optimal outcome but provide no understanding or solution as to how to achieve it. Constantly under-resourced, mostly with time. Question decisions which logically make no sense, especially with hiring and promotions- raises and promotions to under performers, however horizontal promotions for longer tenure employees. There is zero regard for retaining talent, and because of this and the lower starting wages (which is still leapfrogging employees who have been there longer), the average intelligence of your colleagues seems to drop constantly. Our leader literally told us that I'd you don't love the job, that nobody is forcing anyone to stay, and we're free to go. Unfortunately some leaders work for good money and have been at the company for 10+ years and aren't going to change. If you've worked here less than a year, don't bother putting up a review here. I'm blown away by these short reviews for 'no cons to think of yet'. Wait and get a full opinion on the company once the excitement does and your optimism is replaced with real cynicism. That was me and it didn't take long. Those who remain: start talking constantly with folks around the whole building, as that's the best way to avoid the gas-lighting. No wonder everyone is leaving.

Viewing 4 - 6 of 197 Reviews

Glassdoor has 230 BISSELL reviews submitted anonymously by BISSELL employees. Read employee reviews and ratings on Glassdoor to decide if BISSELL is right for you.