Money-hungry, profit motivated leadership. You will be constantly hounded about earning more & more money for the company. They DEFINITELY put profit ahead of medicine & ethics. As a DVM all your job reviews will focus on money, for example how high your APC (Average patient charge is - it is supposed to be over $100 per pet), the percentage of pets you are selling heartworm & flea prevention to, the number of pets you signed up on wellness plans, the numer of pets you recommended Royal Canin (owner by Mars, the same company that owns Banfield) to. It is never ending & frustrating. You are not a vet you become a salesperson!
They overbook ALL the time to try & get as many pets seen everyday as possible to maximize profit. This means you get very little time to deal with each case, even the sick ones, & the risk of making a mistake or missing something is increased. Also don't expect to get a lunch break or to leave on time because you are so overbooked that ~85% of the time you will work the whole day without a break & can leave 1-2 hours after you are scheduled. Also you don't get paid anything extra for all this 'overtime'
Banfield is only closed on Christmas & Thanksgiving. They are open the other 363 days of the year, so expect to be working most holidays & weekends. It can be very difficult to take your PTO because they always seem understaffed & there is no one able/willing to cover your shifts. Your PTO requests will not be approved until YOU find another DVM to cover all of the shifts you would normally be working for the time you want off.
They promise new grads mentorship but in reality they don't have many experienced DVM"s to train the new grads & it is all about getting them to follow the Banfield protocols to earn as much possible as quickly as possible.
