Does Bankwest pay their employees well?

According to anonymously submitted Glassdoor reviews, Bankwest employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Bankwest. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Bankwest?

74% of Bankwest employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bankwest 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Bankwest?

Customer Service Representative (17) , Manager (13) , Sales Consultant (9) , Business Analyst (8) , Relationship Manager (8) , Senior Manager (8) , Home Lending Specialist (6) , Product Manager (6) , Senior IT Specialist (6) , Senior Software Engineer (6) , Software Engineer (6) , Associate Software Engineer (5) , Branch Manager (5) , Consultant (5) , Customer Service (5)

What are the pros of working at Bankwest according to real employee reviews?

"Mostly great people and a focus on CX and agile" ((in 36 reviews)); "Great work life balance" ((in 21 reviews)); "Good work/life stuff, community giving, lots of diversity initiatives and friendly colleagues" ((in 10 reviews)); "Flexible working" ((in 10 reviews)); "Flexibility, Growth Opportunities, Persona Development, Community Involvement" ((in 9 reviews))

What are the cons of working at Bankwest according to real employee reviews?

"bad management" ((in 15 reviews)); "Some managers don't encourage remote working." ((in 9 reviews)); "Average Salary is a less than most banks." ((in 8 reviews)); "Workplace bullying is rife at Bankwest." ((in 5 reviews)); "Sometimes lack of direction by senior management and lack of communication on why certain things are done makes it a bit difficult." ((in 4 reviews))

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Bankwest

Part of Commonwealth Bank of Australia

Bankwest reviews

4.0

74% would recommend to a friend

(395 total reviews)

Jason Chan

54% approve of CEO

64% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Work/Life balance

4.0

Culture & values

3.9

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Bankwest has an employee rating of 4.0 out of 5 stars, based on 395 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bankwest employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

395 reviews

2.0

Sep 16, 2013

Middle management mess

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

In theory the "story" being sold is ok but the execution is horrible. Focus on customer service is a good move. Alignment to CBA makes pricing more competitive as can leverage off the balance sheet.

Cons

Middle management dismissive of employee concerns. Many middle managers are not capable of doing their jobs. Multiple restructures and redundancies mean remaining staff expected to keep doing more with less despite stretched targets. Bonuses are still largely discretionary so you must brown nose to get anything or to get promoted.

1.0

Jul 12, 2013

Playground bullies are ruining the place!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice new building, activity based working areas, free coffee machine, food days, fun theme days, double or time-and-a-half pay for working public holidays, plenty of overtime available.

Cons

Very cliquey - if you're "in" you'll go places, if you're not, you get bullied until you feel compelled to move to a different department or just leave. Newbies getting promoted straight out of training, while older staff get put on Plans to "improve" their performance?! Emphasis on Key Performance Indicators (KPIs) 100%, emphasis on Staff Satisfaction 0%. Don't they realise that Staff Satisfaction is the key to Customer Satisfaction? House of moving targets...if you get one aspect right, they'll mark you down on another. Don't expect a bonus, as your manager will find a way to give you a Does Not Meet.

1.0

Jul 6, 2013

Terrible company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people are friendly, however do not stay with the company long due to the long list of Cons below.

Cons

Incompetent Management at all levels due to small size of business and inability to attract quality employees, products with hidden clauses everywhere, inefficient IT systems, HR policy ineffective, No succession planning or value placed on employees at any level, Mass redundancies due to loss of market share, low relative pay across the board

Viewing 382 - 384 of 395 Reviews

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