Basis Technologies reviews

4.2

82% would recommend to a friend

(444 total reviews)
avatar

Shawn Riegsecker

90% approve of CEO

68% positive business outlook

Basis Technologies has an employee rating of 4.2 out of 5 stars, based on 444 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Basis Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

444 reviews
5.0
Feb 15, 2016

So blessed

Recommend
CEO approval
Business Outlook

Pros

Working for a company that invests so heavily in their employees is amazing. Flexible PTO schedule, amazing benefits, and better yet, amazing people to work with and for.

Cons

There really aren't too many cons, however if you do not fit the culture, you will struggle. Read the manifesto, and make sure you truly fit.

3.0
Apr 4, 2023
Recommend
CEO approval
Business Outlook

Pros

The people were so nice and really made the job. Everyone was kind and got along very very well. The tasks of the job are incredibly easy. There was a ton of flexibility, especially being fully WFH. They offer unlimited PTO which is a huge perk as well.

Cons

The company has no process for reviews and performance meetings. This made it incredibly hard to tell how you are doing, how you can improve, and how to grow within the company. They also would say you were getting a promotion or raise and never follow through. I was told I would be receiving a raise after picking up the workload of a higher position but I worked for the same amount for 8 months with no raise or promotion. This position pays horribly. After experiencing things of this nature and other scenarios I began to feel that kindness was very superficial at this company. While everyone seemed very nice, after completely random company-wide lay-offs, not a single coworker reached out. My superiors who I would have previously said cared for my growth and did not say anything to me again. They also went about company restructuring in a very poor way. No one under the top executive board knew about the decision and no explanations were given as to why certain people were let go. This included executives who had put in 10 years with the company and were let go with no further contact or reasoning. They gave you 20 min to save your work and then shut down your employment.

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Basis Technologies Response
2y
Thank you for sharing your candid feedback about your experience with us. I truly value your perspective and insights. It's encouraging to hear that you found the people you worked with to be kind and enjoyed a supportive team atmosphere. I also appreciate your recognition of the flexibility and unlimited PTO. I’m surprised to hear about your concern with the lack of a structured review process as Basis has formal performance reviews and conversations biannually. Your feedback highlights areas where we need to improve our communication and I apologize for any frustration this may have caused. Regarding our revenue department restructure earlier this year, we acknowledge that a big change like that can be painful and challenging, and leadership tried to make decisions that were respectful to everyone and their contributions to Basis. I’m sorry if it felt anything less to you. Your experiences are important to us, and we are committed to assessing the areas you've highlighted. Thank you again for your feedback. (April Weeks, EVP Media Services & Operations)
1.0
May 8, 2019

Burned out

Recommend
CEO approval
Business Outlook

Pros

Young, fun coworkers. Nice benefits package. Free snacks but they went downhill. Keg and cold brew (sometimes) on tap

Cons

- Worked 11+ hour days on a regular basis due to unsustainable workload - The Basis platform data frequently had issues (delays, inaccurate data that doesn't match the source, etc). The Basis platform development team only prioritized changes requested by clients in order to win business; didn't listen to the internal employees critiques, recommendations - Sales reps were extremely difficult to work with and had unrealistic expectations - Senior leadership is a joke; consolidated jobs to pay fewer employees without increasing their compensation which was one of many reasons for mass exodus at the company

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Basis Technologies Response
7y
Thank you for taking the time to provide feedback. We want all of our employees to know that their work life blend is a priority and is necessary for a healthy, productive work environment. We don’t want any employee to feel discouraged or burnt out, and want them to take the time they need outside of work. We have been paying close attention to this feedback from our teams and media services leadership has been developing more automated solutions for the past few months to support our analysts, which are being rolled out in the next few weeks. Our Talent and Development team is also focusing on employees mental well-being and strategies for balance, so I encourage anyone who may be experiencing this to take advantage of those tools as well. If you’d like to offer more feedback please email us at tellusmore@centro.net. -EVP, Talent and Development
Viewing 28 - 30 of 444 Reviews

Glassdoor has 487 Basis Technologies reviews submitted anonymously by Basis Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Basis Technologies is right for you.