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Baystate Health

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Baystate Health reviews

3.1

47% would recommend to a friend

(621 total reviews)
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Peter D. Banko

11% approve of CEO

37% positive business outlook

Baystate Health has an employee rating of 3.1 out of 5 stars, based on 621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Baystate Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

621 reviews
2.0
Jan 12, 2012
Recommend
CEO approval
Business Outlook

Pros

My manager is good but she is handcuffed by upper management mandate to cut every penny at every opportunity regardless of broad patient safety concerns. BMC used to be a more compassionate employee-sensitive place to work but is has become essentially a corporation looking to squeeze out profit with little concern for patient safety fallout.

Cons

Employee perks have slowly disappeared and along with that, morale. Visitors used to be able to fill out slip, recognizing our good work...get five and receive $50. That was cut. Now, visitor gets a "chance" to give BMC money in recognition of our good work. Although BMC actually own its own very profitable insurance company, all co-pays have skyrocketed and premiums continue to rise. No matter how much money they make, it's never enough. We know when we get the letter that opens, "We value your commitment..." it's time to get ready for yet more sacrifice. Because ti is run like a business, although it is non-profit, it persists in micromanaging how nurses work. Nursing, is, in inherently unpredictable. Treating it as assembly line work results in fragmented and short staffing and unsafe patient scenarios. This has become the norm at BMC. We lost the ability to park on campus and must now bus in from a distant lot. We must now show up 15 early(on out time) as we often must wait until the bus is full before it departs. We are not compensated for this time. At shift's end, it is common, once again, to have to wait for the bus to arrive. Recently, any work over 12 hours is straight time unless it happens to exceed 40-hours. One might think having to stay beyond 12 hours in order to complete the workload might constitute a dedication worthy of overtime. Not anymore. Finally, as part-timer, my insurance premium is about 300% more than a full timer, same coverage, same policy. I asked the CEO to rationalize this gross disparity....to paraphrase, he told me others do it so we do it.

2.0
Sep 27, 2011

Need better senior management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good when your senior leader is very good Highly regarded hospital with top-tier patient care HR department knows what its like to work there, really cares and tries to improve environment

Cons

Very bad when your senior leader is bad, and there's no one really to turn to about that Pay is much lower for administrative people than at other institutions; they play with job titles and descriptions to pay you less than you deserve Parking is a nightmare Political environment and in-fighting make collaboration nearly impossible Lack of strong leadership makes middle managers frustrated and impotent

Viewing 607 - 609 of 621 Reviews

Glassdoor has 671 Baystate Health reviews submitted anonymously by Baystate Health employees. Read employee reviews and ratings on Glassdoor to decide if Baystate Health is right for you.