Benchmark Gensuite reviews

3.5

62% would recommend to a friend

(182 total reviews)
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R Mukund

57% approve of CEO

52% positive business outlook

Benchmark Gensuite has an employee rating of 3.5 out of 5 stars, based on 182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Benchmark Gensuite employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

182 reviews
1.0
Dec 22, 2022
Recommend
CEO approval
Business Outlook

Pros

-Product was good for the main applications -Snacks and coffee in the break room -Option to work from home

Cons

-Toxic work environment. Leadership used to work with each other and several bad apples that are condescending to many employees and very rude. Don’t think they would ever let anyone go high up. -Constant restructurings -Very stressful with little support from managers -High turnover rate which delays customer projects and puts pressure on you as customers become upset -Micromanagement is extreme, the CEO is too involved with every single thing -Clunky internal tools -Training is not great -Work/life balance was pretty difficult with the amount of customers and the demands

1.0
Dec 6, 2022

Not worth the stress

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will most likely work on an amazing team. Almost every single person at Benchmark below the C-suite are amazing, friendly, helpful, great to work with, and very hard working. Great opportunity to collaborate with people all over the world. Free snacks in the break room, frequent catered lunches, team dinners, happy hours, etc. They were allowing us to work from home for a while, not sure what the future of that looks like as they have implemented a lot of changes regarding WFH. Frequent "team engagement" events, which some people may think of as perks, I think of it more as a pacifier. Never a dull day... if you are afraid of being bored, you certainly won't be.

Cons

1. Extremely stressful environment. The amount of work you will have will be worth far more than what you're being paid. Employees are undervalued and under-appreciated, not necessarily by their own teams and managers, but by upper level executives who have to squeeze their way into everything you're doing. And on top of that, execs (esp Mukund) have no respect for your time or expertise. 2. Employee turnover is off the radar, and the management absolutely refuses to look into why. Tons and tons of people do not even last a year at this company. Instead of covering the wound with a bandaid, maybe try to look within the company, and maybe even the specific department, and see what could be done better, what are people unhappy with, and try to change it. Our "new hires" numbers, which they LOVE to brag about, are artificially inflated because of the number of people who quit after a short amount of time and then need to be replaced. 3. Frequent restructures cause so much confusion and seem to be a massive waste of time, energy, money, and resources. It seems like no one at the top of this company can make up their mind and stick to something for more than 4 months at a time before they send out another email saying they're "excited" to announce ANOTHER reorg. 4. They recently laid off a chunk of employees, so take that into consideration if you see a job opening with this company. As far as I'm aware, no one except those at the very top had any idea the lay offs were coming. It's a slap in the face after years of hard work to be let go with absolutely zero notice, right before the holidays. At least some of those who were let go were offered next to nothing in severance pay. Interesting for a company that can afford to throw LAVISH parties and host very expensive dinners frequently. If you can afford all of that, I would think you could afford to keep people employed.

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Benchmark Gensuite Response
3y
Thank you for taking the time to write Benchmark a review on Glassdoor. We do our best to listen to feedback from current and previous employees and constantly improve based on this feedback. - Our company values our employees and recognize them by catering lunches, encouraging in office collaboration/engagement, team happy hours, and more. - Performance reviews are regularly scheduled to assess employee’s achievements and make sure recognition is given when earned. Promotions and raises are based on completion of onboarding tasks, performance standards, and the employee’s overall achievements. We offer many growth opportunities and love to see our employees grow internally that are based on your willingness to grow, not just on tenured. - We are a small company, growing at a rapid rate, in a rapid fast industry. Due to this, we are working to make the necessary changes to keep up with this level of growth for our employees and customers! - Work/Life balance is extremely important to us. Our Employee Handbook and SOP for Out-of-Office requests thoroughly explains how to use PTO so that employees are best able to use this benefit! - Team members are encouraged to send any complaints or requests to our HR team or their Lead Manager. As an HR team we take this very seriously and always do our best to address issues with the team members best interest in mind. We also encourage our team members to utilize our feedback model where they can anonymously report issues as well for proper follow up. Thank you again for your feedback on these areas. We are constantly trying to improve and make sure our processes are aligned with the feedback we receive!
1.0
Oct 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Met some really great people. Regular happy hours and dinners. Ability to work from home.

Cons

Inexperienced people in leadership roles Micromanagement Long working hours No work/ life balance No training program Toxic Culture Poor vacation time/ no sick time Poor maternity and paternity leave

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Benchmark Gensuite Response
3y
Thank you for taking the time to write Benchmark a review on Glassdoor. We do our best to listen to feedback from current and previous employees and constantly improve based on this feedback. - Performance reviews are intended to assess employee’s achievements and provide feedback from a managerial perspective. We ensure that employees also have private check-ins with HR and training leads during the span of their employment to get a more holistic view of their progress outside of just these performance reviews as well. These check-ins also give employees the opportunity to raise any concerns or give feedback on their manager. - Promotions and raises are based on completion of onboarding tasks, performance standards, and the employee’s overall achievements. They are based on predetermined factors to ensure they are awarded fairly. That being said, we do offer many growth opportunities and love to see our employees grow internally! - The HR Team has implemented an Anonymous Feedback Portal where employees can provide their feedback and/or concerns with us to ensure they feel supported on benefits, time off, maternity/paternity leave, onboarding, etc. Again, thank you for your feedback on these areas. We are constantly trying to improve and make sure our processes are aligned with the feedback we receive!
Viewing 19 - 21 of 182 Reviews

Glassdoor has 220 Benchmark Gensuite reviews submitted anonymously by Benchmark Gensuite employees. Read employee reviews and ratings on Glassdoor to decide if Benchmark Gensuite is right for you.