Benco Dental reviews

3.8

72% would recommend to a friend

(299 total reviews)

Charles Cohen

80% approve of CEO

68% positive business outlook

Benco Dental has an employee rating of 3.8 out of 5 stars, based on 299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Benco Dental employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

299 reviews
2.0
Jun 14, 2015

Service Tech

Recommend
CEO approval
Business Outlook

Pros

Pay wasn't bad, higher than their two competitors, Schein and Patterson. The retirement program isn't bad.

Cons

Benco is a one way company, that is, all communication is downhill, not much comes down, but NOTHING goes up. Procedures change and the only way you learn about it is when you get wrote up for doing it the old way. Middle and upper management care nothing about the people in the field. I spent 5 years trying to get my HepC blood work approved, and never did.

1.0
Nov 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Easy schedule Everyone figured that Sales easy as customer orders online like amazon

Cons

#ME TOO Big good ol boys club

avatar
Benco Dental Response
8y
A perk to our sales roles is the flexible schedule. Taking advantage of our world-class tools and resources positions reps to not only be successful, but to enjoy a healthy work/life balance. After all, this should be a reward for their hard work. We believe that our culture drives our success – and that ‘diversity’ (having people with a wide variety of backgrounds and experiences) and ‘equity’ don’t happen by accident, and are the foundations of that culture. We all need to be reminded of the value of both diversity and equity, and how each one contributes to our success. Our code of conduct is a cornerstone to our values. If there is ever a situation where you feel integrity being challenged, we ask you report it directly to your manager or our Culture & People team to investigate. As such, it is our goal to maintain Benco’s ethical reputation. Benco consistently strives to establish an environment that harbors building women leaders. For example, we have promoted and hired several females to our Senior Leadership team. We have also ranked in the top 15 for National Association for Female Executives.
2.0
Oct 30, 2008
Recommend
CEO approval
Business Outlook

Pros

Company has been around for many years. Stable industry - dentists will always need supplies and Benco provides a good resource for the dental industry. Prices are very good, and competitive. Northeastern Pennsylvania is a depressed area with very few opportunities. A job at Benco is better than being unemployed. We got free hot dogs a few times (only 2 per employee).

Cons

You're not going to be promoted or make any real money unless you are with the "in" crowd there. This is a family owned business, and if you're not in the Cohen family you have no chance of moving up and making real money. There's too much gossip and backstabbing. The environment and mood there is very dull and drab. Rigid and corporate, and not a very diverse or interesting staff for the most part. You are expected to be a robot. Individuality is not part of the culture. They've been doing business since 1930, and there's a lot of the old mentality and resistance in embracing new ideas and change. Management plays favorites. It's by no means a fair workplace. If you do a better job than your manager or show them up in any way, they will make you pay for it. Holidays and days off are few. I was told you are not permitted to take an extra day off next to a holiday. You worked Christmas eve until 5, New Year's eve until 5, and no days off for Easter. During the 9/11 attacks they would not let the staff go home. They forced everyone to work through some of the darkest days in our nation's history. On Sept. 11th staff gathered around a television. Management turned off the TV and told workers to get back to work. Raises are pitiful, even if you score as high as possible on the grade scale they have. Don't work here more than a year or two, you are wasting your time. Pay won't keep up with cost of living. It seems like it takes forever to get anything done. Too many hands in the pot. Then if a project is going slow the blame falls on the wrong person. They freely spend money on everything and anything, but not wages. Too many meetings. Do we really need to have a meeting to plan the next meeting?

Viewing 7 - 9 of 299 Reviews

Glassdoor has 316 Benco Dental reviews submitted anonymously by Benco Dental employees. Read employee reviews and ratings on Glassdoor to decide if Benco Dental is right for you.