Benco Dental reviews

3.8

72% would recommend to a friend

(299 total reviews)

Charles Cohen

80% approve of CEO

68% positive business outlook

Benco Dental has an employee rating of 3.8 out of 5 stars, based on 299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Benco Dental employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

299 reviews
1.0
Apr 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Good colleagues inside and outside of sales.

Cons

There has been wide and unanimous condemnation of the current CEO on so many sites, here and elsewhere. I won’t be piling on in this space.

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Benco Dental Response
5y
Thank you for your feedback. There is no title holder of CEO at Benco, but our Senior Leadership Team reacted quickly and proactively to put Benco in a state of suspended animation. Over the last several months as dental offices reopened we've continued to make adjustments and be flexible to do what is best for our associates. We hope you've found a better fit for you!
1.0
Sep 15, 2019
Recommend
CEO approval
Business Outlook

Pros

There are no longer any pros at this company

Cons

Incompetent and dishonest leadership is driving this company into the ground. The only thing that matters is achieving $1B in sales. The customer experience is no longer important. Instead of holding sales leadership accountable to reach their goals, the owners have chosen to cast off dozens of high performing long term associates as a way to cut costs. Associates who are performing well are given bogus unsatisfactory performance evaluations as a way to build a case to terminate them. They have brought in a new hatchet man COO to do their dirty work. I have never met a more arrogant, self centered, and dishonest executive. Very unprofessional. Only concerned with himself and his possessions, which he will gladly tell you how much he paid for each one. You used to be able to share differing opinions and constructive criticism in this company. Now doing so will get you labeled as negative and find you being escorted out with your possessions in a box. Associate survey results are still positive, as everyone is afraid to speak the truth or express their real opinions. Management holds monthly associate meetings so they can lie to everyone's faces and say that the departed associated are leaving of their own accord, which is not true. None of these long term associates have left by their own choice. I would recommend staying far away from this company as they no longer place any value in their "Benco family".

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Benco Dental Response
6y
Like other companies, there’s certainly been some turnover (restructuring, retirement, voluntary and involuntary). We will continue to treat current, future, and former associates with respect. This post sounds very similar to an unhappy associate’s exiting commentary, to which we’d say-- we wish you well in your journey and sincerely hope you’ve found a better fit for you!
1.0
Oct 6, 2017

Run

Recommend
CEO approval
Business Outlook

Pros

Very Few Now. It used to be work/life balance and ability to make as much as you chose to work. Now they nickel and dime you.

Cons

Want your time consumed with busy work, in putting data into a database so in the future they can move to a call center sales force and have all the info they need. Yet sales is a commission only job.

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Benco Dental Response
8y
With an uncapped commission plan, our sales reps can earn an unlimited income. We believe our commission plan to be fair and competitive; and in fact, we pay a higher amount on commission when compared to similar companies in our industry. With this structure, our salesforce shares in Benco’s profit. In order to profit, there are protocols in place that can cause commission to be affected if a sales rep is not diligent. Benco has world class tools to help customers and associates achieve success. Our cutting edge sales tools are mobile friendly applications, making them easy to use. Like other companies, we encourage the use of data to better serve our customers. We rely on feedback to make these tools better and we expect our sales reps to take advantage of the resources they have available. Additionally, many of the technology initiatives are driven by ideas from the salesforce, an advantage to working for a company that promotes open communication and idea sharing.
Viewing 4 - 6 of 299 Reviews

Glassdoor has 316 Benco Dental reviews submitted anonymously by Benco Dental employees. Read employee reviews and ratings on Glassdoor to decide if Benco Dental is right for you.