BeneLynk reviews

Glorified call center job Basically scaring seniors into authorizing us to manage their benefits No technology, barely any support They force you to write a 5 star review at the end of training

This job was terrible. The training could have been better. It was all over the place then they throw you on the phones. U are working with UHC, Aetna and abt two different other insurance. Mostly outbound. The dialer is insane. It call about a good 15 memebers at once and you don’t know which one really belong to you. Then you get these poor elderly ppl on the phone and have to convince them to send info out to them(help with their bills, garden work etc). The you have to go thru a bunch of questions asking if they receive snap, sis, veterans benefits etc. most of these ppl don’t even want to be on the call that long. They send these letters out as if their benefits are going to be cancell if they don’t call us and it’s not!! Training was a joke after a week of convincing you this isn’t a sales job you get thrown out on calls and get paid extra by how much info is sent out to customers (but this isn’t a sales job) what a joke! Over 20 ppl end up quitting out class while and after training!!