Does Benefitfocus pay their employees well?

According to anonymously submitted Glassdoor reviews, Benefitfocus employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Benefitfocus. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Benefitfocus?

63% of Benefitfocus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Benefitfocus 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Benefitfocus?

Benefits Administrator (38) , Account Executive (27) , Software Engineer (25) , Manager (23) , Customer Success Manager (22) , Account Manager (20) , Project Manager (17) , Applications Consultant (14) , Sales (12) , Business Analyst (11) , Associate (10) , Director (10) , Implementation Consultant (10) , Solutions Consultant (10) , Consultant (9)

What are the pros of working at Benefitfocus according to real employee reviews?

"Great people and they allow you to try out different departments to see what you like best" ((in 127 reviews)); "renewed focus from leaders with deep industry experience; creating a great culture; focusing on product development with a keen focus on service" ((in 110 reviews)); "Good benefits for self and families" ((in 56 reviews)); "If you enjoy having great coworkers by your side and can block out the corporate rah" ((in 32 reviews)); "Encourages to work from home when absolutely necessary" ((in 28 reviews))

What are the cons of working at Benefitfocus according to real employee reviews?

"Poor management and silencing of employees when they have issues" ((in 52 reviews)); "No training makes it tough to feel confidence in your abilities" ((in 41 reviews)); "Some managers don't even have a degree or a certificate in IT field and have become managers just through favorism." ((in 36 reviews)); "No work/life balance was nonexistant" ((in 33 reviews)); "Poor leadership." ((in 31 reviews))

What are employees saying about Benefitfocus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Benefitfocus layoffs and their outlook for job security at Benefitfocus in 2026.

What are the top reviewed Benefitfocus locations?

Charleston , Daniel Island , Greenville , North Charleston , Chicago , New York , Mount Pleasant , Columbia , Kansas City , Saint Louis , Tulsa , Washington , Charlotte , Raleigh , Cincinnati , San Francisco , Denver , Atlanta , Salt Lake City , Arlington , Chapel Hill , Austin , Dallas , Charleston , Oregon , Los Angeles , Granite Bay , Los Gatos , Seattle , Pittsburgh

Benefitfocus reviews

3.6

63% would recommend to a friend

(995 total reviews)

Andrew Frend

54% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.4

Compensation and benefits

3.2

Career opportunities

3.0

Senior management

Benefitfocus has an employee rating of 3.6 out of 5 stars, based on 995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Benefitfocus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

995 reviews

1.0

Jul 29, 2018

Company Does Not Value Associates

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Benefitfocus has some of the smartest people I have worked with in 20 years in the IT field.

Cons

Company does not care about the Associates well being. Recently had to take FMLA for medical issues. 1. HR didn't do anything to help when there were problems with my short term disability payments. 2. My direct manager never contacted me to find out how I was doing. 3. At the end of 12 weeks HR terminated me even though they knew I was still receiving medical care and had not been cleared to return to work.

2.0

Nov 2, 2016

So glad I left when I did

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great office environment Bring my dogs to work with me Close to my home Cool free swag

Cons

Poor senior leadership Obviously fake glassdoor reviews No HR leadership Burn and churn younger workers

1.0

Jul 20, 2016

A sad and desperate company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free Coffee, free soda, probably at least 1 free t-shirt during your time here, and you can always feel free to grab a free "culture book"!!

Cons

Upper management is currently reorganizing their last re-org, and that takes up most of their time. (Reorganizing prior reorganizations is hard work!). However, they do find some spare moments in between their reorganizing to lay off good people and hire global staffing to replace them. But then they are back again to reorganizing (and that's just plain hard on upper management!)....So they run out of time to communicate any new processes or train the giant droves of new global staff they have brought in. The only "culture" the company so highly preaches of is printed in a "culture book" and given to worn-out associates in mandatory meetings.

Benefitfocus Response

10y

Thanks for sharing your thoughts. I’m sorry to hear that you’re not enjoying the company or culture. We have to change to continue to grow and improve. The changes underway are designed to help you and to spread the workload. It may create some great opportunities for you. Each one of us makes the culture – you have the ability to make it what you want it to be. Additionally, while we do have a global workforce, we continue to hire in the US and we value all our associates. We will always remain committed to our US-based associates. If you have any other thoughts you’d like to share, you can reach me at stephanie.feals@benefitfocus.com.

Viewing 40 - 42 of 995 Reviews

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Jobs at Benefitfocus

Benefits Administrator - Contractor

Sr. Software Engineer

United States

View job

Benefitfocus

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Company Does Not Value Associates

So glad I left when I did

A sad and desperate company

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