Benefitfocus reviews

3.6

63% would recommend to a friend

(995 total reviews)
avatar

Andrew Frend

54% approve of CEO

45% positive business outlook

Benefitfocus has an employee rating of 3.6 out of 5 stars, based on 995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Benefitfocus employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

995 reviews
1.0
Dec 13, 2017

Extremely low pay, politics and favoritism

Recommend
CEO approval
Business Outlook

Pros

dress code, dress code, dress code

Cons

Upward mobility only if you are in the company cliques. No rewards for your abilities otherwise. Pay is hilarious for a well established publicly traded company. You will not be able to live comfortably and take care of your family. Pay is peanuts!

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Benefitfocus Response
8y
The dress code is just one aspect of our flexible environment at Benefitfocus. The scheduling, ability to work from home if needed, and working in different areas of the office are all popular with associates. We value your perspective on mobility and pay and will take these into consideration with other associate feedback.
1.0
Aug 15, 2017

Be sure to protect your image.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relaxed in/out times but that's because your manager won't ever be there and neither will their manager.

Cons

You know it's a "great" place to work when every time you have a meeting the leader asks you to log into Glassdoor to write a review. You know it's a great place to work when you visit with a customer and they tell you to run, leave Benefitfocus as fast as you can. Nothing works, empty promises are constantly made, so many customers have left this year alone. If that's not a huge red flag, I don't know what is. Benefitfocus also only promotes who they like. Doesn't matter how hard you work.

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Benefitfocus Response
8y
Thank you for posting. More training opportunities are being launched to help prepare our associates throughout the year. This program has changed a great deal in the past couple of years, and we are constantly improving. We look forward to the positive impact of continued training, in addition to the knowledge shared by associates. Your perspective will be shared with leadership.
1.0
Dec 14, 2016
Recommend
CEO approval
Business Outlook

Pros

The company is great at tricking you into thinking that the ability to wear jeans to work and free coffee equates to great "culture." Barf.

Cons

Every negative review on here sums up the issues with this company perfectly, so there is really no reason to repeat what the company refuses to hear/ignores. Word of advice to benefitfocus-simply writing "we are disappointed to hear this and gives us something to approve on" in response to all these negative reviews, when you have ZERO intention of making an effort to improves things, is really getting old. And everyone sees through these desperate attempts to try to protect this image of a company that has gone down the toilet. Everyone in charelston now knows this place is garbage simply by word of mouth. It's also interesting that many people do not recommend working here, think the company is going in a negative direction, but somehow still approve of the CEO. How do you approve of a CEO who has allowed his company to treat employees the way that they do? He's not blind or oblivious, he is allowing and most likely even encouraging this behavior. He's a CEO after all-he wants every penny he can get. Wake up.

Viewing 58 - 60 of 995 Reviews

Glassdoor has 1,094 Benefitfocus reviews submitted anonymously by Benefitfocus employees. Read employee reviews and ratings on Glassdoor to decide if Benefitfocus is right for you.