Does Best Buy Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Best Buy Health employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Best Buy Health. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Best Buy Health?

65% of Best Buy Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Best Buy Health 3.6 out of 5 for work life balance, 3.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Best Buy Health?

Customer Service Representative (37) , Sales Associate (17) , Customer Advisor (14) , Direct Sales Representative (14) , Direct Sales Agent (13) , Manager (10) , Supervisor (10) , Direct Sales (8) , Sales Representative (8) , Customer Service Advisor (7) , Urgent Response Agent (7) , Customer Service Representative (CSR) (6) , Customer Service (5) , Customer Service Supervisor (5) , Software Engineer (5)

What are the pros of working at Best Buy Health according to real employee reviews?

"Good pay but only if you are in the top 10% of the reps." ((in 53 reviews)); "Good benefits and they’re nice" ((in 46 reviews)); "great people to work with" ((in 42 reviews)); "Good culture and sales incentives" ((in 20 reviews)); "Good work / life balance" ((in 16 reviews))

What are the cons of working at Best Buy Health according to real employee reviews?

"Poor management." ((in 34 reviews)); "Complacent upper management, workplace politics down to the agent level, endless brown nosing, by far the most inefficient and authoritative call center environment I have worked in." ((in 18 reviews)); "Managers don't know how to run a call center." ((in 13 reviews)); "Abusice supervisor" ((in 13 reviews)); "long hours I guess ya know" ((in 6 reviews))

What are employees saying about Best Buy Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Best Buy Health layoffs and their outlook for job security at Best Buy Health in 2026.

What are the top reviewed Best Buy Health locations?

Carlsbad , Reno , San Diego , San Antonio , Novi , Boston , San Marcos , New York , Houston , Los Angeles , Seattle , Boca Raton , Jersey City , Layton , Chicago , Lynchburg , Stafford , Woodbridge , Brooklyn , Phoenix , Detroit , Jackson , Louisville , Charlotte , Fort Worth , Grapevine , Cypress , Eden Prairie , Minneapolis , Murfreesboro

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Best Buy Health

Part of Best Buy

Best Buy Health reviews

3.4

65% would recommend to a friend

(507 total reviews)

Deborah DiSanzo

43% approve of CEO

36% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.5

Compensation and benefits

3.2

Senior management

2.9

Career opportunities

Best Buy Health has an employee rating of 3.4 out of 5 stars, based on 507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

507 reviews

1.0

Aug 29, 2013

Run don't wall

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The job is fairly easy to get

Cons

Worst place I have ever worked. Promotions are best on who likes toy and whose but you kisses not on merit. Management does everything to make your miserable while pretending to care about the employees. All the care about is upselling to elderly people who can't afford it. You can be written up for anything from eating at your desk to voicing your opinion. Numerous lawsuits have been filled I know at least 2 have been paid out.

5.0

Aug 23, 2013

Rewarding job in a fun supportive environment. Love my team!

5star urgent response agent

Recommend

CEO approval

Business Outlook

Pros

Close to the beach in a nice corporate building. Team, team, 5Star team, at every level. Medium sized tight knit group. Casual environment, fun smart co-workers and supervisors with a sense of humor that support a great product. Teammates help when asked and the supervisors and Director always encourage us to learn and grow.

Cons

Compensation is not competitive, NO company communication, and a TERRIBLE customer service team.

5.0

Jul 24, 2013

Fun company, nice people, and a love for the product.

Information technology

Recommend

CEO approval

Business Outlook

Pros

The company has a good goal and strives to make a good product to help people. They are always advocating for a healthy life and don't just cram work down your throat until you drown. A lot of the complaints here seem to say they do, and maybe some managers do, but I haven't seen it, and it for sure hasn't been nearly as bad as some of my past jobs.

Cons

There are two parts of the company, the customer service side (mostly the call center) and the corporate side. I get the impression they are two different worlds. The corporate side seems to be nicer. Also they started out not too long ago and are still learning how to grow from a small startup where anything goes to a large company with many employees, and sometimes that is painful.

Viewing 493 - 495 of 507 Reviews

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Jobs at Best Buy Health

Customer Advisor $20/hr. Reno NV

Customer Advisor $20/hr. Novi MI

Health Workforce & Care Operations Specialist