1.0
Feb 15, 2024
Recommend
CEO approval
Business Outlook
Pros
The products are good but that’s the only good thing.
Cons
Bigtincan’s only mission is to acquire companies with superior customer service, internal processes, and SaaS products. Once they acquire, they force their chaotic and disorganized internal processes onto the acquired companies, and gradually get rid of all legacy staff, hurting long careers and ultimately their customers. I worked at one of the acquired companies for nearly a decade and because we were acquired, our “hire dates” were reset to the acquisition date. So when we were laid off, we got only 3 weeks of severance. This is not ok.