Is Blue Ridge Communications a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Blue Ridge Communications have rated their employer with 3.2 out of 5 stars in 20 Glassdoor reviews. This is a lower than average score with the overall rating of Blue Ridge Communications employees being 3.4 out of 5 stars. Search open Customer Service (CSR) Jobs at Blue Ridge Communications now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Blue Ridge Communications .

Does Blue Ridge Communications pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Blue Ridge Communications with 3.9 out of 5 stars based on 20 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries and benefits at Blue Ridge Communications .

What are the top reviewed jobs at Blue Ridge Communications?

Customer Service Representative (12) , Customer Service Representative (CSR) (7) , Field Service Representative (2) , Field Service Technician (2) , Production Crew (2) , Production Crew Member (2) , Sales and Retention Specialist (2)

What are the pros of working at Blue Ridge Communications according to real employee reviews?

"Great Benefits that cover everything" ((in 9 reviews)); "They offer great health benefits." ((in 3 reviews)); "Good people" ((in 3 reviews))

What are the cons of working at Blue Ridge Communications according to real employee reviews?

"low pay and unhappy videographers you have to work with" ((in 11 reviews)); "Management doesn't do too much and just says use your judgement." ((in 3 reviews)); "Barely any communication within the company and no room for advancement really." ((in 3 reviews))

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Blue Ridge Communications

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Blue Ridge Communications Customer Service (CSR) reviews

3.2

48% would recommend to a friend

(20 total reviews)

David Masenheimer

74% approve of CEO

54% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.3

Diversity & inclusion

3.3

Career opportunities

3.2

Culture & values

2.9

Senior management

2.7

Work/Life balance

Customer Service (CSR) employees have rated Blue Ridge Communications with 3.2 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Blue Ridge Communications is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

20 reviews

1.0

Apr 3, 2026

Not great tbh

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Remote work, then they took it away and made it hybrid

Cons

The customers are absolutely terrible, supervisors never want to take calls.

2.0

Nov 4, 2024

Constant changes to metrics and "return to office"

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Decent benefits Raises Can move up

Cons

"Return to office" Horrible customers Workforce Management will text you after 2 mins of being away

5.0

May 30, 2024

Great Company!

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Excellent training and development team

Cons

Call volume can be high

Viewing 1 - 3 of 20 Reviews

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Blue Ridge Communications

Blue Ridge Communications Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not great tbh

Constant changes to metrics and "return to office"

Great Company!

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