Brainshark reviews

3.5

59% would recommend to a friend

(175 total reviews)

Apratim Purakayastha

Not enough data to show CEO approval

52% positive business outlook

Brainshark has an employee rating of 3.5 out of 5 stars, based on 175 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brainshark employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

175 reviews
1.0
Mar 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Work life balance is excellent. Pay / time off was slightly above average.

Cons

Where to begin? The company has been around for 14 years. Most of the leadership team has been with the company for the same amount of time. They have not enriched themselves in any way. Their arrogance is off the charts. They seem to re-brand themselves every year instead of trying to identify where the problems are. It's almost as is the whole point of the company is just to tread water; there is a pervasive complacency. When the President was promoted into his current position; he started walking around campus like the quarterback on the high school football team. The leadership team is unwilling and unable to receive thoughts from anyone but the inner circle. Their development organization is a mess. Naturally its lead by incompetence they have continually promoted into failure. This person embodies complacency. Running windows 2003 server is a strategic advantage because you don't have to patch it anymore. They continually push features and leave the production support team to hold together the hot mess with bailing wire and duck tape. Of course, when the inevitable failure comes, they literally get yelled at.

2.0
Feb 14, 2017

Where did you lead us Greg?

Recommend
CEO approval
Business Outlook

Pros

A lot of very nice, professional and genuinely great people work(ed) for Brainshark. We had a great product addressing a lot of needs in the market. We had a consistently growing business and respect in the marketplace. I was very proud to be a part of the Brainshark family. It literally makes me sick to see where it is today.

Cons

Most of the great employees are long gone. And the few remaining are not happy for the most part. Greg Flynn has literally run this company into the ground. He took an unrealistic vision, didn't address the glaring holes in the technology, increased the pricing model to price the company out of deals....and only blames the staff who has tried everything to make it work. Simply put...the product does not drive the value that clients are expecting....just ask for 1 reference that has actually set up and has used the Sales Enablement platform for a year or more and has identified value.

1.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

My former colleagues were great. You can work remotely and collaborate with a generally positive group of people. Decent work-life balance.

Cons

Where can I begin? I was sold on the idea of BNSK after being told that they were a leading brand in the sales readiness space. I was sold on the idea of helping build a good CS program and initiatives based on proactivity. Most of all, I was sold on a good product; world class and industry leading technology. Looking back at my tenure with BNSK, I can honestly say it was not as advertised and doomed to fail from the very beginning. They have absolutely zero training or on-boarding processes or mechanisms in place. It is a truly learn by doing sort of thing. You receive your laptop and you essentially train yourself. You are paired up with another remote employee as your "mentor". It took me about 10 months to get into a groove after my first manager was fired and then being assigned two other managers. The company is tarnished by what I believe the 3 main pillars or lack thereof: good and stable product, path to growth and leadership and culture. BNSK at the moment lacks all three. No QA in place, rushing releases when they are not ready and finally a sales team that has no interest to collaborate or communicate with CS... There is a reason this company will never be more than a 20 million dollar company for the foreseeable future. Low morale, no communication and a mass exodus of talent, <20 since I have been there says a mouth-full.

Viewing 1 - 3 of 175 Reviews

Glassdoor has 178 Brainshark reviews submitted anonymously by Brainshark employees. Read employee reviews and ratings on Glassdoor to decide if Brainshark is right for you.