Does Bridgecrest pay their employees well?

According to anonymously submitted Glassdoor reviews, Bridgecrest employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Bridgecrest. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Bridgecrest?

44% of Bridgecrest employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bridgecrest 2.7 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Bridgecrest?

Loan Advisor (166) , Collections Manager (13) , Customer Service Representative (13) , Manager (11) , Senior Loan Advisor (6) , Loan Advisor III (5) , Loan Officer (5) , Remarketing Coordinator (4) , Assistant Director (3) , Collections Representative (3) , Collections Specialist (3) , Customer Relations Specialist (3) , Intern (3) , Operations Manager (3) , Credit Bureau Advisor (2)

What are the pros of working at Bridgecrest according to real employee reviews?

"The job is fairly easy and the pay is good." ((in 42 reviews)); "The pay is okay and their benefits are good" ((in 42 reviews)); "Nice uncapped bonus which is extremely easy to achieve as long as you show up and do your job" ((in 27 reviews)); "Great culture overall within the company" ((in 15 reviews)); "Great coworkers, and team support." ((in 13 reviews))

What are the cons of working at Bridgecrest according to real employee reviews?

"Bad management and organization." ((in 28 reviews)); "I had two managers that knew absolutely nothing about what we did." ((in 21 reviews)); "Overall political environment and favoritism." ((in 14 reviews)); "No work life balance at all" ((in 7 reviews)); "Their best leader and Director of the Dallas office was pushed out by other senior leadership unceremoniously and without reason." ((in 7 reviews))

What are employees saying about Bridgecrest layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Bridgecrest layoffs and their outlook for job security at Bridgecrest in 2026.

What are the top reviewed Bridgecrest locations?

Mesa , Fort Worth , Dallas , Irving , Phoenix , Tempe , Dallas-Fort Worth , Huntsville , Montgomery , Arlington , Euless , Grand Prairie , Los Angeles , Denver , Mesa , Patrick AFB , Pana , San Tan Valley

Bridgecrest reviews

2.9

44% would recommend to a friend

(392 total reviews)

Mary Leigh Phillips

56% approve of CEO

37% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Compensation and benefits

3.0

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Senior management

Bridgecrest has an employee rating of 2.9 out of 5 stars, based on 392 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bridgecrest employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

392 reviews

5.0

Dec 29, 2025

Great culture

Credit manager

Recommend

CEO approval

Business Outlook

Pros

Good culture Close knit teams Freedom to run teams to the best of your ability

Cons

Difficult field to work in Lack of communication from upper leadership at times

Bridgecrest Response

6mo

Thank you for sharing your experience as a Credit Manager. We’re glad to hear you’ve experienced a strong culture, close-knit teams, and the autonomy to lead effectively. At Bridgecrest, we continue to strengthen leadership communication, transparency around change, and cross-department collaboration to ensure teams are informed and considered. We appreciate your perspective and thank you for being part of the Bridgecrest family!

1.0

Dec 28, 2025

Do Not Work Here

Total loss specialist

Recommend

CEO approval

Business Outlook

Pros

Decent benefits, peers seem to bond

Cons

Where do I start? Management is a joke. Lots of favoritism. You are encouraged to see something say something, but when you do, you are considered a bully. Pay absolutely sucks for the amount of work you are expected to do. Turnover is terrible. The executives have no idea what goes on within the departments.

Bridgecrest Response

6mo

Thank you for sharing your experience as a Total Loss Specialist. We’re glad you’ve found our benefits and peer connections to be positive. At the Bridgecrest, we’re committed to transparency, fairness, and accountability at every level. We have processes in place to encourage speaking up, leadership development programs to support managers, and regular reviews focused on compensation, performance, and team engagement. Our executives actively rely on feedback from across the organization to stay connected to day-to-day operations and drive improvement. We appreciate your perspective and will continue working to strengthen the employee experience.

2.0

Dec 2, 2025

Needs improvement

Loan advisor

Recommend

CEO approval

Business Outlook

Pros

Schedule / Benefits / Pay

Cons

Micromanagement/high turnover rate causes low morale

Bridgecrest Response

6mo

Thank you for sharing your experience as a Loan Advisor! We’re glad to hear you appreciated our schedule, benefits, and pay. At Bridgecrest, we focus on strong team support, clear communication, and professional development opportunities to help our employees grow and thrive. Thank you for sharing your experience. We appreciate your feedback and are always looking for ways to support our team and make Bridgecrest a great place to grow your career.

Viewing 10 - 12 of 392 Reviews

Jobs at Bridgecrest

Senior Analyst, Strategic Analytics

Team Lead, Reinstatements

Assistant Director, Pricing Analytics

Charge Off Specialist

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