BrightStar Care reviews

3.2

55% would recommend to a friend

(1,293 total reviews)
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Andrew Ray

41% approve of CEO

47% positive business outlook

BrightStar Care has an employee rating of 3.2 out of 5 stars, based on 1,293 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BrightStar Care employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
1.0
May 26, 2026

IT leadership is toxic

Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule and flexible corporate jobs.

Cons

The company transitioned from ownership to VC. The new CTO and SVP have been there 6 months to a year and are not ethical leaders. Tenured employees are being told that they have no worth and their work so far was useless and not industry standard. The approach has been to bully employees into submission or into leaving the company. There is no guidelines on what the expectation is just keep being told we are not what they are looking for. Seems like they want to eliminate existing people and bring in their own even though existing employees are experienced and capable. The SVP in charge knows nothing about product or Healthcare and is more of a process champion. However he decides who stays and who goes and just keeps everyone in constant fear.

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Clinical leadership provided excellent mentorship and was highly accessible for questions. Management did a great job of keeping commute times in mind when scheduling visits. Territories were well-defined and organized, which made daily planning much easier,

Cons

As with any home health role, there were occasional logistical issues or days when one wanted to dive under the covers, but the leadership team was supportive.

5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall a good experience working here. The team is responsive and easy to communicate with, and you’re trusted to manage your own work. There’s no constant micromanaging, which makes a big difference when working remotely. The work itself keeps you busy, so you’re always doing something different and learning as you go. Once you get into the rhythm, things become pretty straightforward.

Cons

It can get hectic at times. There are days where everything comes in at once and you have to juggle a lot of tasks, so staying organized is really important. There are expectations you need to meet, so it’s not something you can take lightly.

Viewing 4 - 6 of 1,293 Reviews

Glassdoor has 1,408 BrightStar Care reviews submitted anonymously by BrightStar Care employees. Read employee reviews and ratings on Glassdoor to decide if BrightStar Care is right for you.