Is BrightStar Care a good company to work for?

BrightStar Care has an overall rating of 3.2 out of 5, based on over 1,408 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 55% of employees would recommend working at BrightStar Care to a friend and 47% have a positive outlook for the business. The best reviews about BrightStar Care have been left by employees working as Licensed Vocational Nurse (LVN) , Licensed Practical Nurse (LPN) and Hha/Caregiver .

Does BrightStar Care pay their employees well?

According to anonymously submitted Glassdoor reviews, BrightStar Care employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at BrightStar Care. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at BrightStar Care?

55% of BrightStar Care employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BrightStar Care 3.2 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at BrightStar Care?

Certified Nursing Assistant CNA (103) , Registered Nurse (82) , CNA (59) , Home Health Aide (49) , Licensed Practical Nurse (LPN) (31) , CNA/HHA (27) , In Home Caregiver (27) , LVN (26) , Caregiver, CNA (24) , Licensed Practical Nurse (21) , Recruiter (18) , Certified Nursing Assistant (17) , Registered Nurse, BSN (17) , Hha/Caregiver (15) , Licensed Vocational Nurse (LVN) (11)

What are the pros of working at BrightStar Care according to real employee reviews?

"The staff is great and they try very hard to keep you as busy as you would like." ((in 71 reviews)); "Easy and flexible scheduling." ((in 54 reviews)); "Flexible hours are readily availble." ((in 48 reviews)); "the owner and office mgr are both great people and the feel is like working amongst friends in the office." ((in 41 reviews)); "There was a good Flexible schedule" ((in 34 reviews))

What are the cons of working at BrightStar Care according to real employee reviews?

"Low pay and house cleaner role" ((in 91 reviews)); "No benefits to speak of despite mentioning offering them but not following through" ((in 69 reviews)); "Poor communication and not proactive." ((in 25 reviews)); "No training specific to the care they specialize in." ((in 20 reviews)); "Very small raises" ((in 10 reviews))

What are employees saying about BrightStar Care layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BrightStar Care layoffs and their outlook for job security at BrightStar Care in 2026.

What are the top reviewed BrightStar Care locations?

San Antonio , Laredo , Gurnee , Moraga , Madison , Huntington Beach , Edinburg , Houston , Tampa , Mesa , Austin , Fayetteville , Las Vegas , Lafayette , Columbus , Lake Forest , Pittsburgh , Lubbock , Los Angeles , Denver , Centerville , Schaumburg , Fort Wayne , San Diego , Milford , Chicago , Wheaton , Richmond , Charlotte , Overland Park

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BrightStar Care

BrightStar Care reviews

3.2

55% would recommend to a friend

(1,293 total reviews)

Andrew Ray

41% approve of CEO

47% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

2.9

Culture & values

2.9

Senior management

2.9

Compensation and benefits

2.8

Career opportunities

BrightStar Care has an employee rating of 3.2 out of 5 stars, based on 1,293 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BrightStar Care employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Apr 2, 2026

Stay away

Registered nurse

Recommend

CEO approval

Business Outlook

Pros

There’s nothing good to say about this company

Cons

Poor management,orientation was terrible.All the qualified DON,management runs off.

5.0

Mar 23, 2026

Love it

Registered nurse

Recommend

CEO approval

Business Outlook

Pros

Work life balance, good pay, supportive staff

Cons

Other than lack of cases in specific areas. Nothing

1.0

Mar 16, 2026

Terrible company

Caregiver

Recommend

CEO approval

Business Outlook

Pros

Some of the office staff are nice but most of them put up a facade.

Cons

You will not get shifts if you dont have experience. They play favoritism where if you pick up alot of shifts and don't call out you will get shiftsoffered. But if you call out or have an emergency they stop talking to you and reaching out to you. As a caregiver this effects your income immensely. They do not care about caregivers. If you have not been staffed for 3 months the system will inactivate you. Its not the best company to be working for, they claim to be a higher standard of care but they do not train their caregivers, everything you learn on your own and deal with patients alone. They dont talk to you or stay on the phone. They want us to figure everything out and take credit.

Viewing 7 - 9 of 1,293 Reviews

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Jobs at BrightStar Care

Talent and Human Resources Coordinator

Client Care Coordinator

LVN (Pediatrics) - Home Health - Per Diem! $40/hr (12-hour shifts)

Certified Nursing Assistant (CNA)