BrightStar Care reviews

3.2

55% would recommend to a friend

(1,293 total reviews)
avatar

Andrew Ray

41% approve of CEO

47% positive business outlook

BrightStar Care has an employee rating of 3.2 out of 5 stars, based on 1,293 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BrightStar Care employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
2.0
Mar 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, was able to get available hours.

Cons

Very disorganized. Poor management. Little support.

3.0
Mar 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Always busy and nice coworkers there

Cons

Low base pay and stressful environment

1.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility to work various schedules.

Cons

Everything else! Office staff is laughable at best! Completely dishonest and disorganized. They can’t seem to get their stories straight. Good luck talking to them. Very unpleasant demeanor towards their field staff. They always sound like you’re bothering them or it’s a burden to answer your concerns. New owners want to cut cost and cut corners. They will not provide medical gloves for clients requiring them. Making the employees to purchase their own supplies. No health benefits here. Not enough consistent hours. Hourly pay is 17. But they won’t tell you that until you’re on the field. They dock your pay for any extra time worked past the schedule.

Viewing 10 - 12 of 1,293 Reviews

Glassdoor has 1,408 BrightStar Care reviews submitted anonymously by BrightStar Care employees. Read employee reviews and ratings on Glassdoor to decide if BrightStar Care is right for you.