Brooks Running reviews

3.9

84% would recommend to a friend

(239 total reviews)

Dan Sheridan

91% approve of CEO

81% positive business outlook

Brooks Running has an employee rating of 3.9 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brooks Running employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

239 reviews
2.0
Jan 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Lots of free mediocre coffee.

Cons

Management blatantly lies to employees, the company under pay for all positions, and there is rampant nepotism within the company.

3.0
Feb 7, 2020
Recommend
CEO approval
Business Outlook

Pros

-all of management and leadership were re-trained last year about how to be effective managers since there was issues with leadership prior, so change is occuring -my managers gave me helpful feedback and did not micromanage my work leaving me with flexibility -work at home options were available on my team -HR is really involved in connecting individual contributors with C-level executives so individuals can ask questions to get to know the company -Ample speaker series to get to know people in the field and in different departments -Monthly department meetings to get insights as to what upper management is actually working on and how you can contribute -Metrics were clear and fair to be able to succeed -Fun events to get different departments together and get to know new hires -Friendly culture where everyone gets to know you and C-level executives casually walk around the office saying hello as well

Cons

-Low pay, like really low. If you have no debt then definitely take this job, but you would qualify for <60% AMI and affordable housing based on the pay they give you for your position -No ability to move up unless you 're in customer service. Many people have been there for 10+ years and are unlikely to leave anytime soon.. The only way you'll get a promotion is if someone leaves their position. Good luck doing the same position endlessly. You have to really love what position you are in and be ok not moving anywhere to stay here. -Growing pains, the company went through a major bsuiness decision that setback distrubution profits and efficient workflows across all departments by about a year. The company does not have efficient backup plans for major catasrophes that occur in my opinion . They are in a good stasis now, but strategies were difficult to enforce and customers were lost across the board and no one could do much of anything

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Brooks Running Response
6y
Thank you for sharing your perspective on your time at Brooks. It sounds like Brooks hit a high mark for you in many respects, particularly in the areas of culture, training and connectedness, and I’m proud of that. As for growth opportunities and pay, these are often very situational and personal, and we try our best to meet employees’ needs. Regarding pay, every year we consult third-party market data to benchmark each role at Brooks to ensure salaries remain competitive in our industry and against similar companies. Other benefits unique to Brooks, such as our annual bonus program, PTO policy, flex work, 401k, gear/race discounts and more, make our total compensation package both competitive and compelling. On opportunity, more than a third of all open positions in 2019 were filled internally—a great outcome for many. But for a company our size, this is not always possible. Sometimes the scope or expertise required for an open role is not something we have been able to develop inside our teams and we must look to outside talent. As well, some departments simply have more growth opportunities than others depending on the needs of the business as we scale. The function you represented was adequately staffed during your time with Brooks. I am grateful to you for spending a chapter of your life with Brooks, and I wish you the best on your journey ahead. Jim
2.0
Feb 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Brooks is a small but well-known and respected running shoe company. Because it's small, even someone in a part-time sales associate position can easily connect with others in the corporate offices and find opportunities. It's possible to advance career-wise, although it was becoming more difficult around the time I left. There are some very passionate and talented professionals at Brooks, although they are the exception in many cases.

Cons

Overall, the salaries aren't very competitive for Seattle and the result is that it's a mixed bag in terms of how motivated people are to do well. During my tenure there we had a manager who did a lot of unprofessional things, and you would not believe how difficult it was to get anyone in the corporate offices to care: there's something of a boys club culture throughout management. I saw a lot of unprofessional behavior during my time with the company, almost all of it coming from managers or senior executives.

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Brooks Running Response
7y
Thank you for taking the time to leave your feedback—I sincerely value it. It is always our goal to make Brooks a place where every employee feels welcome, respected and able to contribute his or her best self. I'm troubled to hear your personal experience at Brooks wasn't positive. Every employee’s manager matters and at Brooks we have never been more intentional and proactive about training all our leaders to be more effective every day. In fact, this week we're launching the most comprehensive people manager development training we’ve ever provided at Brooks. Targeting all managers (including me!), the training’s 5-day curriculum covers topics like morale, behavior styles, listening skills, and creating a positive and professional workplace. Our goal is to level set understanding and expectations regarding appropriate manager behaviors so we can lead and support our employees with respect, intention and consistency across the company. It won’t create perfection overnight, but I think it will be a giant step in the right direction. We can all be better at leading and working as a team. I think it's an extremely exciting and dynamic time to be part of Brooks. The growth we've seen in the market with runners choosing our brand and our products has been leading our industry. None of it would be possible without execution excellence from the passionate, talented and hard-working people of Brooks around the globe. I wish you all the best in your next chapter. Jim
Viewing 34 - 36 of 239 Reviews

Glassdoor has 290 Brooks Running reviews submitted anonymously by Brooks Running employees. Read employee reviews and ratings on Glassdoor to decide if Brooks Running is right for you.