BuildOps reviews

3.5

62% would recommend to a friend

(65 total reviews)
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Alok Chanani

63% approve of CEO

62% positive business outlook

Reviews by job title

65 reviews

Reviews about "Culture"

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1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

A paycheck is the only pro. Well, my friends here are a plus as well. Trauma bonding at its finest.

Cons

Company wide morale is down. We struggle and we see our executives struggle. It's just a circle of doom. We've been told of pay changes that are coming and they never came. The only thing that is consistent is higher expectations.

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BuildOps Response
1w
Thank you for sharing this. The frustration around pay changes being communicated but not following through is an important concern to raise, and we understand how that can erode trust over time. Your HRBP is available to talk through what you’re experiencing and we’d encourage you to reach out. -BuildOps Team
2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Very few. The product. The product has potential, that is true. That's not enough to outweigh the current employee experience though.

Cons

Too many to name. Leadership lacks consistency and transparency. You never know what's going to happen. Expectations and execution strategy change too frequently, communication is non existent, and employees are often left guessing about priorities. For example, the sales team was told of major changes only because the best rep at the company was leaving due to constant changes, and they feared him leaking this information to the sales team. The culture feels reactive rather than supportive, and there is little confidence from everyone that performance metrics will ever be hit. Leadership knows this, and have made cuts to shift more accounts to people, however, this has not worked. They throw out random enablement courses to try to teach people how to sell, but the the enablement team only sold a couple quarters here. The leading manager who tries to overly teach was a great SDR, not AE so nobody really pays attention to him. Calling more is not a way to better prospect. Morale has suffered with constant turnover and a lack of trust in management decisions. Rather than investing in employees for long term success, the environment feels focused on short term results at the expense of people. I am actively in interview rounds seeking my way to a company who truly values their team, as our the majority of the sales team where this isn't your first job. I would not recommend BuildOps to anyone looking for stability, strong leadership, or a healthy workplace culture.

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BuildOps Response
1w
Thank you for sharing this feedback. The concerns you've raised around communication, leadership consistency, and how changes are rolled out to the sales team are useful, and we take them seriously. We're always working to improve how we communicate priorities and support our teams, and hearing where that's falling short helps us get better. If you're open to it, your HRBP is a great resource and would be happy to talk through any of this with you directly. -BuildOps Team
5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The office culture is incredible. Bouncing ideas off each other, feeling the excitement of wins together, and brainstorming how to be more efficient and effective in a live space while being able to also work remotely 2 days a week helps work/life balance.

Cons

Typical startup turnover and changes to be expected if you are used to this it’s just riding the waves out.

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BuildOps Response
2w
Thank you so much for this review. The way you described collaboration and celebrating wins together is exactly the kind of energy we want in the office, and it's great to hear the hybrid setup is working well for your balance. We appreciate you being part of it. -BuildOps Team
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