Buildertrend reviews

3.7

61% would recommend to a friend

(80 total reviews)
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Dan Houghton

81% approve of CEO

55% positive business outlook

Reviews by job title

80 reviews

Reviews about "Compensation"

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3.0
Dec 7, 2023

Financial Services

Recommend
CEO approval
Business Outlook

Pros

You gain good experience and help a community of people

Cons

The Pay is not worth the amount of work and the managers dont see your work

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Buildertrend Response
2y
Thank you for your time and sharing your thoughts. Buildertrend is focused on providing competitive compensation. We consider employees' expectations to be critical in making a meaningful career journey. If you'd be willing to provide additional feedback, please reach out to people@buildertrend.com.
1.0
Nov 21, 2023

Don't trust anything they say!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the teams have a good culture at the individual level. The insurance benefits are actually decent. Work-life balance can be good in some teams, non-existent in others.

Cons

Do not believe anything they tell you. They tell you they have a great culture, in reality it is a cult that does not permit outsiders. They tell you they have company values like "be a good human". In reality, the "be a good human" is optional if you've been at Buildertrend longer than 5 years. They gutted 150+ people overnight on a Monday right before the holidays, and despite what they will say in response to this, it wasn't carefully considered. If you look at those laid off, they were either former CoConstruct, hired in 2022, or had a salary above a certain cutoff. They didn't "carefully consider" anything other than laying off hard workers that just happened to be outside of Nebraska that made reasonable wages. They will claim they "focus on the customer". However, they do not listen to customers, they just assign work that random product people think is what customers want. In reality, customers continue to abandon the product because nothing they request is added. They'll tell you to "embrace the pace". The reality is you'll be expected to be a ticket taker/closer. It doesn't matter if you create numerous bugs, just so long as you look like you're completing work. The culture is built around a cult and alcoholism. This isn't an exaggeration, this is pure reality that even long-term employees will tell you. Their town hall meetings are very much the executives clapping themselves on the back with a rousing cult leader speech from the CEO. Afterwards, they'll provide you with all the beer you can drink in the hopes you'll drown your sorrows from being overworked and underappreciated. Every once in a while they'll even provide a pizza party to show their appreciation. Unfortunately, that appreciation doesn't come in the form of pay raises, bonuses, or any other tangible benefits. No doubt some HR person will try and counter everything posted here. Just remember, their job is to protect the company, and that includes lies to save face. If you're thinking of applying here, reach out to the former employees and get their opinion.

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Buildertrend Response
2y
Thanks a lot for sharing your thoughts with us. We're truly sorry to hear that your time at Buildertrend didn't meet your expectations, and we want you to know your feedback is taken seriously. Your perspective on the company culture and recent layoffs is necessary for us to understand the areas that need improvement. It's disappointing to hear about the gap between stated values and your experience, and I want to let you know that this isn't something we take lightly. We hear your concerns about product development, customer feedback, and the work environment. Your feedback about the leadership and suggestions for improvement are noted, and it's something we'll reflect on as we continue to evolve. We genuinely appreciate your honesty and wish you all the success in the future. If there's anything specific you'd like to share or discuss further, you can message us at people@buildertrend.com.
4.0
Nov 10, 2023

CSC

Recommend
CEO approval
Business Outlook

Pros

The culture is absolutely amazing here. It’s like working with a family that cares about you

Cons

The commission and base pay is not on par with industry standards

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Buildertrend Response
2y
Thank you for your review! It is so gratifying to hear stories of employees who truly enjoy the inclusive culture we strive to cultivate. If you have additional feedback, feel free to email us at people@buildertrend.com.
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